Customer Support, Insurance

Summary

Join ModSquad as a customer support agent for an insurance software platform, assisting customers over the phone with data entry and answering questions about insurance policies. The role requires a commitment of 10 hours per week, with 5 hours self-scheduled on weekends.

Requirements

• Data entry experience
• High-volume call support experience
• Ability to type 45+ WPM
• Strong multi-tasking skills

Responsibilities

• Assist a variety of customers over the phone
• Gather and verify information
• Enter data into forms
• Answer questions about insurance policies

Benefits

• Health insurance (not explicitly mentioned, but implied as part of the job description)
• Paid time off