Data Analyst II

Summary

Join Spring Health's Customer Experience team as a Data Analyst II! This remote, full-time role involves creating impactful data analyses and dashboards for customers and internal stakeholders. You will collaborate with Product Managers, leverage data sources like Snowflake and Looker, and ensure data quality and timely report delivery. The ideal candidate possesses strong SQL skills, 3+ years of relevant experience, and exceptional communication abilities. Spring Health offers a competitive salary, stock options, and a comprehensive benefits package, including health, dental, vision, 401k matching, paid time off, parental leave, and professional development opportunities.

Requirements

• Be strong with SQL and be able to effectively query data across many sources
• Have 3+ years of working experience working with data, data visualization, and dashboarding tools (e.g., Looker, PowerBI, Tableau, etc.)
• Possess strong analytical skills and a keen eye for detail
• Focus on impact, finding the things you can deliver that deliver the most value for your stakeholders
• Have exceptional communication skills, be comfortable explaining technical concepts to a non-technical audience
• Be humble, highly motivated, and thrive in fast-paced environments
• Have a passion for successfully navigating ambiguous problem areas and learning new approaches
• Ability to travel once a quarter

Responsibilities

• Deliver analyses and dashboards to customers and internal stakeholders they need to tell compelling stories about Spring Health’s impact
• Dive into different data sources, quickly building expertise on what is possible, and developing creative solutions based on your stakeholder’s needs
• Develop a deep understanding of our products and how we tell the story of their impact to customers
• Collaborate with Product to inform how we evolve our customer data story and expand our standard suite of reporting
• Surface opportunities to automate and scale commonly requested reports and data sets
• Become an expert working with our data stack including R, Snowflake, Looker, dbt, and RStudio Connect

Preferred Qualifications

• Prior experience with R
• Prior experience with dbt
• Be passionate about changing the face of mental health care, and Spring Health’s mission to remove all barriers to mental health resonates with you

Benefits

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• Competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes