Data Capture Associate

Summary

Join Syndigo's Data Capture team as a Data Capture Associate I and contribute to the accurate and efficient processing of product data. This entry-level position involves reviewing product images, selecting appropriate attributes, entering data, ensuring data quality, and meeting daily production goals. You will work collaboratively with a team to achieve accuracy and on-time delivery targets. The role requires strong attention to detail, excellent communication skills, and proficiency in data entry. Based in Gurgaon, India, this position offers the opportunity to work with various product types and brands, contributing to Syndigo's mission of providing accurate product content for online shopping.

Requirements

• Good oral and written English communication skills
• Strong reading comprehension, grammar, spelling and analytical skills
• Proficiency and accuracy in use of standard keyboard/data entry tools
• Ability to adapt to changing technologies and requirements
• Comfortable with ambiguity
• Flexibility in schedule to allow for production workflow to stay consistent

Responsibilities

• Reviews product images and identifies information required for accurate data capture
• Selects the appropriate attributes to be completed for the product and ensures that the information matches packaging while meeting formatting standards
• Enters all necessary data for required attributes
• Ensures data quality expectations are met within product records by proofreading work and following Syndigo Data Capture guidelines
• Achieves 95% accuracy rate or higher
• Works on achieving team goal of 100% accuracy on nutrition and ingredient information
• Meets minimum daily production task goals while working towards improving quality and speed
• Fluency is indicated by a daily average of 45+ products
• Completes all assigned tasks within a timely manner
• Assists team to meet 99% on-time goal
• Regularly pivots between tasks and services – minimum requirement of fluency for one Core service area within 12 months
• Fluency = ability to both capture data and QA data for all necessary product types in service
• Areas of service include but not limited to: Intake Coding, Profiling, Custom Coding, Multi-Language Coding
• Audits posted product data for consistency and accuracy as requested
• Complies with all team operational process requirements to ensure efficient communication and completion of workload
• Works to maintain a minimum typing speed of 50+ words per minute in English
• Works to become familiar with various product types and brands to ensure proper product processing
• All other tasks as assigned by Team Lead, Supervisor or Manager

Preferred Qualifications

• Minimum typing speed of 50 WPM in English
• Spanish language skills
• French language skills
• Familiarity with US, North American, Canadian, and/or European CPG products and brands
• Advanced proofreading skills
• Proven high attention to detail