Summary
The job is for a 12-week Data Collection Technician contract in Seattle, focusing on Ground Truth Data Collection for VR/AR products. The role involves data collection at participant homes and offices, using proprietary equipment, and requires customer service and tech skills.
Requirements
- Customer service experience and tech savvy
- Experience in a related role such as customer service or data collection
- Comfortable using MacBook Pro and iPhone
- Experience with Microsoft Office 365 and its components (SharePoint, Outlook, Excel, Google Sheets)
- College degree preferred and 2+ years working in a team environment
Responsibilities
- Use client provided proprietary equipment in real participant home environments and commercial office spaces to perform data collection protocols as trained
- Prep and maintain assigned equipment and ensure security of proprietary devices
- Prep participants for capture including intake, NDAs, scripting and answering questions
- Maintain capture environment and implement lighting and staging changes
- Respond swiftly to project updates and changes
- Provide feedback to operations lead on project improvements
- Perform data uploads and quality control checks
- Help with participant outreach and scheduling
- Troubleshooting: Ability to mitigate issues, customer-facing or technology related
Benefits
Mileage reimbursement and meal allowance will be offered