SupportNinja is hiring a
Data Entry

Summary

The Data Entry position involves inputting basic data into systems, databases or spreadsheets using software tools such as Monday, Excel, and Word. The employee is expected to continuously improve their knowledge through training programs and continuous learning modules, collaborate with other departments when needed, maintain a professional attitude, adhere to company policies, meet performance targets, and perform other duties as assigned.

Requirements

• Must have experience using Monday.com software
• Must have basic/entry level knowledge using MS Excel
• Must have high school diploma or equivalent
• Must be 18 years of age or older
• Good communication skills, both verbal and written

Responsibilities

• Enter basic data into the systems, databases or spreadsheets
• Use software tools such as Monday, Excel, and Word
• Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules
• Collaborate with other departments as needed to resolve issues
• Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
• Adhere to company policies and procedures
• Meet or exceed performance targets for related KPIs

Preferred Qualifications

• Previous data entry experience or equivalent preferred
• Proficient in using computers and various software applications
• Knowledge of specialized tools for data entry preferred