Data Product Services Manager

Summary

Join Juniper Square as a Data Product Services Manager (Business Intelligence) to revolutionize how stakeholders interact with data. You will be responsible for developing and refining the Insights Product's LookML data model, using customer feedback to make it a top-tier Business Intelligence product. Collaborate with customers to understand their analytics needs and adapt the data model accordingly. Work with internal stakeholders to leverage data tools for product testing and operational efficiency. This role offers the chance to join a strategic team, partnering with various departments, including Solutions Engineering, Fund Administration, and Product. You will report to the Manager of Data Product Services and work closely with engineering and product teams. This position provides a competitive salary and a comprehensive benefits package, including health, dental, vision, life insurance, mental wellness coverage, and more.

Requirements

• Bachelor's degree in computer science, statistics, mathematics, economics, or related field, OR equivalent experience (minimum 5+ years in data-focused roles)
• 4+ years of professional experience in a data-focused role such as Data Analyst, Business Intelligence Developer, Analytics Engineer, or Data Scientist
• Hands-on experience with Looker, including proficiency in LookML development and maintaining complex data models, explores, and views
• Strong proficiency in SQL, with experience writing complex queries, performance tuning, and data modeling
• Familiarity with modern data warehousing concepts and cloud data platforms (BigQuery, Snowflake, Redshift)
• Experience working with customers in private markets (real estate, venture capital, private equity), finance, investments/investment banking and/or fund administration space
• Strong analytical and inquisitive nature with a keen attention to detail and a commitment to data accuracy
• Proven ability to translate ambiguous business questions into well-defined analytical problems and deliver actionable insights
• Excellent communication skills with the ability to articulate complex technical concepts to both technical and non-technical audiences
• A proactive and independent individual who is comfortable navigating a dynamic, fast-paced environment
• Demonstrated ability to manage multiple projects simultaneously and meet deadlines

Responsibilities

• Develop and maintain the Insights data model in Looker, expanding our best-in-class intelligence product offering for CRE, PEVC, and FA clients
• Formulate and optimize LookML/SQL queries for data extraction, transformation, and testing to support high-priority customer use cases
• Build bespoke dashboards and reports in Looker that meet business requirements while ensuring data quality, integrity, and system performance
• Participate in Scrum / sprint planning and adapt business use cases into technical specifications for implementation in BI data model
• Implement Insights and interface with customers to understand their current data use cases, source data, and business requirements
• Partner with customers to identify analytics needs and guide data model enhancements that enable business growth
• Recommend improvements to our product offering based on customer experiences and market feedback
• Partner with product and operations teams to enhance our product, processes, and procedures
• Build deep expertise in Juniper Square software, internal data tools, Looker data visualization, and the Insights data model
• Stay current with evolving software capabilities and private markets industry trends

Preferred Qualifications

• Bonus for experience with additional BI platforms (Tableau, Power BI, etc.)
• Bonus for experience with at least one scripting language (e.g., Python, R) for data analysis and/or automation
• Bonus for experience with data transformation tools (e.g., dbt)
• Systems experience with G-Suite, Jira, Confluence, and Zendesk would be a plus

Benefits

• Health, dental, and vision care for you and your family
• Life insurance
• Mental wellness coverage
• Fertility and growing family support
• Flex Time Off in addition to company paid holidays
• Paid family leave, medical leave, and bereavement leave policies
• Retirement saving plans
• Allowance to customize your work and technology setup at home
• Annual professional development stipend