Data Quality Assurance Administrator

Summary

Join Miovision, a global leader in providing traffic solutions, as a Data Quality Assurance Administrator (DQAA). The DQAA plays a critical role in ensuring the accuracy of traffic studies by performing visual inspections, interpreting customer requirements, and identifying configuration issues. This role involves direct communication with customers, addressing concerns, and potentially publishing completed studies. The position requires a strong attention to detail, problem-solving skills, and proficiency in following established procedures. Experience in a process-driven role focused on quality standards is essential. Miovision offers a comprehensive benefits package including flexible work options, health benefits, RRSP matching, and various other perks.

Requirements

• Strong attention to detail and problem-solving abilities
• Proficient in following instructions and process-oriented with an efficiency focus
• Ability to clearly articulate issues, raise concerns, and communicate with team members and customers
• Experience collaborating within a team environment and working effectively with diverse personalities
• High school diploma or equivalent; some post-secondary education is preferred
• Prior experience working in a process-driven role with a focus on achieving quality standards

Responsibilities

• Follow established procedures to configure studies and define tasks clearly for accurate processing
• Assign re-configuration tasks and escalate cases when necessary
• Conduct quality checks, ensuring data meets accuracy standards and customer requirements
• Communicate study hold notes to customers when adjustments or clarifications are needed
• Review and validate study configurations to ensure alignment with customer expectations
• Proactively identify and address potential issues, collaborating with production leads and support specialists
• Provide clear customer updates, setting realistic expectations and proposing solutions as needed
• Participate in team discussions and projects, offering insights and suggestions for improving efficiency and quality
• Collaborate with other teams to resolve discrepancies and share knowledge

Preferred Qualifications

Familiarity with the traffic industry and traffic patterns is a plus

Benefits

• Comprehensive health benefits starting on day one
• RRSP Matching Plan
• Variable Incentive Plan
• Mio-Days : We extend all three-day weekends to four-days and provide a Holiday Shutdown in December
• Virtual Healthcare Service providing employees and their families access to healthcare providers 24/7
• Internet subsidy and a remote work allowance
• Enhanced paternity and maternity leaves
• Unlimited vacation policy
• Wellness offerings (Fitness, Mindfulness)