Database Manager

Summary

Join Athletes Unlimited, a fast-growing, innovative professional sports league, as their Manager, Database! This full-time, remote position reports to the Sr. Director, Digital Fan Engagement and focuses on collecting, aggregating, and presenting fan-related metrics. You will build and deploy email and SMS programs, leverage analytics tools, and manage the database. Collaboration with various departments is key, as is reporting on key performance indicators (KPIs). The ideal candidate possesses 3-5 years of relevant experience, proficiency with database marketing tools (like Klaviyo), and strong analytical and communication skills. Athletes Unlimited offers a competitive salary, comprehensive benefits, and a unique work environment.

Requirements

• 3-5 years relevant experience
• Experience with Klaviyo or other database marketing tools
• Experience with Asana
• Basic knowledge of HTML
• Knowledge and understanding of segmentation
• Ability to work quickly to meet tight deadlines
• Strong analytical skills, with the ability to clearly summarize key learnings and recommendations from data
• Excellent written and verbal communication skills
• Strong interpersonal and collaborative skills
• Legal authorization to work in the United States

Responsibilities

• Daily building, QA, execution, and deployment of email & SMS programs
• Leverage analytics tools to monitor, report on, and improve key KPIs related to database initiatives
• Report on list growth and overall health of the database program including monitoring deliverability
• Assist in management of email calendar including asset creation, campaign approval, segment building & post deployment analysis
• Assist with database acquisition plan including execution of sweepstakes, partnerships, and on-site campaigns
• Collaborate across departments, including ticketing, marketing, and merchandise to fulfill strategy
• Work closely with the Marketing, Content, and Brand teams to plan and evolve email & SMS strategy in line with market trends and best practices
• Write and build the weekly newsletter in collaboration with key stakeholders
• Understand and present findings on the customer lifecycle

Benefits

• Competitive health, dental, and vision insurance plans
• 401(k) plan with generous company match
• Paid parental leave
• Wellness and Development benefit
• Caregiving benefit
• Unlimited paid time off alongside company holidays