Decision Science Manager
Abercrombie & Fitch Co.
Job highlights
Summary
Join Abercrombie & Fitch Co. as a data analyst and partner with the Global Headquarters (GHO) Decision Science Team to adopt best practices in reporting and insights. Support the Regional Office with customer and digital data needs, working directly with senior leadership. Grow and mentor regional analysts, serving as the primary liaison to GHO. Understand the privacy landscape for customer data and evolve data strategy within the region. Prioritize regional requests and GHO support across various analytics functions. Collaborate with the EMEA marketing team to develop processes and calendars for maximizing value. This role requires strong analytical skills, experience with various data tools, and excellent communication and presentation skills.
Requirements
- Bachelor’s degree, preferably in Analytics, Stats Math or related field
- 8+ years of overall experience, previous management experience preferred
- Familiarity with querying languages, database structures and Microsoft Office Solutions, particularly Excel and PPT
- Experience with presenting and owning cross-functional meetings
- SQL required
- Must have attention to detail with a strong focus on analytics
- Strong project management and inter-departmental coordination skills
- Highly motivated with ability to thrive in a fluid and demanding environment
- Naturally curious, with a desire to dig deeper to find the why and identify the key trends/themes
- Familiarity with data privacy laws and best practices
- Experience presenting in a cross-functional, collaborative environment to senior leaders
Responsibilities
- Partner with GHO Decision Science Team to adopt best practices of reporting and insights
- Support Regional Office with customer and digital data needs; working directly with senior leadership at times
- Grow, develop, and mentor in region analysts being the primary liaison to GHO
- Understand the privacy landscape for customer data and pursue opportunities to evolve data strategy in region
- Prioritization of in region requests as well as GHO support across different analytics functions (marketing, corporate strategy, customer experience, digital, etc.)
- Partner with EMEA marketing team to develop processes, calendars, prioritization methods to deliver maximal value
- Understand the EMEA data landscape across multiple external sources, including regional sources of Demographic data, Measurement tooling and others
- Own and lead data share-outs to both technical & non-technical cross-functional partners
- Partner with stakeholders to define goals and measurement plans for new marketing campaigns
- Develop ad hoc queries and analyses that combine multiple tools, data sources and types to answer business questions
- Partner directly with GHO Data Strategy to ensure EMEA regional data needs are identified, communicated and prioritize
Preferred Qualifications
- SnowSQL and PowerBI experience
- Bi Tool - Power-Bi
- Experience in customer analytics – audience/segmentation work
- Experience with digital analytics – Google 360, Adobe
- Familiarity with retail and marketing analytics
- Experience with marketing sprint or other agile processes
Benefits
- Incentive bonus program
- 401(K) savings plan with company match
- Annual companywide review process
- Flexible spending accounts
- Medical, dental, and vision insurance
- Life and disability insurance
- Associate assistance program
- Paid parental and adoption leave
- Access to fertility and adoption benefits through Carrot
- Access to mental health and wellness app, Headspace
- Paid Caregiver Leave
- Mobile Stipend
- Paid time off & one paid volunteer day per year, allowing you to give back to your community
- Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)
- Seven associate wellness half days per year
- Onsite fitness center
- Merchandise discount on all of our brands
- Opportunities for career advancement, we believe in promoting from within
- Access to multiple Associate Resource Groups
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