Default Analyst

Summary

Join Valon's Default Servicing team as a Default Analyst and play a key role in managing daily operations, ensuring efficiency and compliance. You will manage default-related correspondence, oversee property inspections and preservation, coordinate with vendors, and monitor disaster-impacted loans. Conduct quality control reviews across all Default Asset Management functions, ensuring accuracy and compliance. Collaborate with internal and external stakeholders to maintain compliance, mitigate risk, and deliver service excellence. This role requires a proactive problem-solver who can navigate complex challenges with confidence and precision. Flexibility and attention to detail are essential.

Requirements

• 3+ years of Mortgage Default Servicing experience required
• Experience with FNMA, FHLMC, FHA, VA, and USDA loans
• Strong independent judgment, serving as a key resource for Senior Leadership
• Ability to manage multiple tasks in a fast-paced environment
• Strong organizational skills with the ability to prioritize tasks and meet deadlines
• Critical thinking and problem-solving skills to address complex issues effectively
• Excellent verbal and written communication skills for clear and professional interactions
• High attention to detail and accuracy in documentation and data management
• Knowledge of FNMA, FHLMC, FHA, VA, and USDA servicing processes and standards
• Proven ability to adapt to unique situations and collaborate in a team environment
• Availability for and active participation in regular meetings, fostering teamwork and collaboration

Responsibilities

• Manage and respond to default-related correspondence, ensuring timely, accurate, and compliant resolution
• Oversee daily property inspections and preservation tasks, verifying that properties are secure, compliant, and well-maintained
• Coordinate with external vendors to ensure timely service delivery, adherence to guidelines, and maintain strong working relationships
• Monitor and track loans impacted by natural disasters; report distressed properties in alignment with investor requirements
• Conduct quality control reviews across all Default Asset Management functions—including inspections, preservation, conveyance, disaster management, second chance auctions, and vendor performance—to ensure compliance, accuracy, and process consistency
• Support and gain exposure to a variety of areas such as pre- and post-sale property preservation, conveyance processing, second chance auctions, and hazard claims, with the expectation of cross-training and flexing across functions as needed
• Analyze complex issues within default servicing and develop actionable solutions to drive process improvement and risk mitigation
• Collaborate cross-functionally and adapt to shifting priorities, taking on additional responsibilities as assigned by Valon Leadership

Benefits

• Competitive salary and 401k plan
• Comprehensive medical, dental, & vision benefits
• Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360-degree feedback
• 17 days paid time off, sick days, and 11 company holidays
• 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition