Delivery Lead

Summary

Join PingWind as a Delivery Lead (Team Lead) to support the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA), Solutions Delivery Center of Excellence (COE) program. This program focuses on delivering tailored solutions using SaaS/PaaS offerings at the VA. As a Delivery Lead, you will lead cross-functional teams developing software applications for various customer groups within VBA. You will be responsible for leading project activities, developing customer relationships, collaborating with stakeholders, facilitating Agile Scrum ceremonies, ensuring quality execution, planning demos and product testing, delivering weekly updates, and tracking contract deliverables.

Requirements

• Bachelor’s degree; 8 years of additional relevant experience may be substituted for education
• 5+ years of relevant project management experience, including experience with Agile methodologies and facilitating scrum teams
• Experience implementing SaaS and PaaS applications (Salesforce preferred)
• U.S. Citizenship; Ability to obtain Public Trust clearance
• Expert communication and client management skills
• Self-motivated, detail-oriented, and organized
• Strong research, analytical, and problem-solving skills
• Flexible, able to adapt to different customer groups and expectations
• Experience working in and with cross-functional teams, preferably developing software
• Outcome-oriented approach focused on delivering value to end users backed by measurable, data-driven results

Responsibilities

• Lead and coordinate project activities, owning the success/failure of assigned projects/products
• Develop and own customer relationships with Product Owners and stakeholders of assigned projects/products
• Collaborate with Product Manger, stakeholders, and team to identify and clarify business requirements and help build healthy backlog for team
• Facilitate Agile Scrum ceremonies and discussions among scrum team and assist in removing blockers
• Ensure quality of execution, definition of done, and on-time delivery of product
• Planning and organizing demos and product testing
• Deliver weekly updates to program and senior government leadership on accomplishments, upcoming priorities, dependencies, risks, and issues
• Track and ensure the timely creation and delivery of required contract deliverables

Preferred Qualifications

• Formal Agile or PM certifications
• Public sector, VA or similar government organization experience
• Experience in Continuous Integration/Continuous Deployment (CI/CD)
• Experience with JIRA or similar project management software

Benefits

• Paid Federal Holidays
• Robust Health & Dental Insurance Options
• 401k with matching
• Paid vacation and sick leave
• Continuing education assistance
• Short Term / Long Term Disability & Life Insurance
• Employee Assistance Program through Sun Life Financial EAP Guidance Resources