Delivery Leader

Summary

Join Delivery Associates (DA), a global social impact consultancy, as a Delivery Leader in our Africa regional team, focusing on Lesotho. You will partner with government agencies and ministries to improve public service delivery. This role requires strong analytical and problem-solving skills, using data to inform decision-making and build capacity within government. You will work with diverse teams, facilitating workshops, and monitoring implementation plans. DA offers a remote work environment, opportunities for global collaboration, competitive compensation, and a focus on impactful work and professional growth.

Requirements

• Bachelor’s degree or equivalent requisite experience
• A minimum of 3-4 years of relevant, full time work experience in government, consulting, public policy, and project management
• Demonstrated experience and strong skills in using data to drive decision making and track impact, as well as building capacity in others to use data
• Business level proficiency in English
• Familiarity working in the standard business suite (analyzing data in spreadsheets, creating presentations, etc.)
• Must be based in and/or willing to relocate to Lesotho

Responsibilities

• Work for government agencies and ministries to develop delivery plans with clear strategies, targets, trajectories and action plans
• Monitor the implementation of delivery plans, establishing frequent routines and accountability mechanisms
• Support problem-solving, learning, and continuous improvement within your projects
• Engage in data collection and analytical processes, develop visualizations and storylines, and support decision-making by senior leaders
• Build delivery capacity of national and subnational government leaders
• Participate in meetings and trainings with government officials to discuss planning and implementation tools and methods

Preferred Qualifications

• Build relationships : Earn trust and influence among diverse stakeholders, especially in the public sector or nonprofit world
• Facilitate and coach : Run effective meetings and workshops that drive towards problem solving and consensus
• Analyze data and visualize insights : Collect, manage and analyze raw data to extract actionable insights and recommendations and visualize it for decision making
• Model data to identify patterns and forecast future trends : Utilize advanced analytical techniques and tools to reveal relationships within datasets, enabling prediction of outcomes and informed decision-making
• Write and communicate clearly : Turn complex problems or insights into clear memos and well-structured slides; speak clearly and concisely in remote and in-person settings. Be able to simplify complexity, translating technical language into digestible narratives that enable great decision making of different audiences
• Prioritize and manage projects : Bring clear structure and planning to day-to-day work and communication
• Solve problems : Break down problems and identify root causes before developing hypotheses and solutions
• Stay focused: Navigate complexity, especially in policy and program implementation, consistently steering large coalitions back to a single-minded focus on priority outcomes
• Analytical : Skilled in dissecting and solving complex problems
• Driven : Committed to delivering high-impact work
• Curious : Eager to learn from clients, colleagues, and partners
• Collaborative : Team players who value diverse perspectives
• Resilient : Stay on track and persevere through challenges

Benefits

• Impactful work : Opportunities to engage with senior leaders and work on transformative projects
• Excellent colleagues: We strive to be as talent-dense and diverse as possible, so we are always learning from each other
• Growth environment : Everyone’s career pathway is unique-be part of a growing organization committed to continuous improvement
• Flexibility : Remote working environment with opportunities for global collaboration
• Healthy compensation : Our contractors are offered competitive market rates for the effort they put in
• Travel opportunities : Expected travel of up tp 25-50%