Associate Director - Delivery and Sales Leader

Summary

Join Nagarro as a Delivery and Sales Leader to drive significant growth in the Automated QA and Testing (AQT) Business Unit. You will champion next-generation testing approaches, blending traditional frameworks with AI- and ML-powered strategies. This critical role involves reshaping automation services, integrating AI-driven methodologies into CI/CD pipelines, and establishing Nagarro as a QA innovation leader. You will achieve 20%+ year-over-year revenue growth, add at least six new customers annually, and integrate AI- and ML-driven testing frameworks across client engagements. The position requires strong leadership, sales, and technical skills, along with a proven track record of success in scaling business units and managing P&L.

Requirements

• 10+ years of experience leading delivery, sales, or business management within IT services, QA, or software engineering
• Proven success scaling business units, achieving consistent 20%+ YoY revenue growth, and managing full P&L ownership
• Strong understanding of modern QA and Testing approaches, including AI- and ML-driven testing strategies, smart automation frameworks, and integration into CI/CD pipelines
• Experience implementing AI-powered testing tools (e.g., self-healing scripts, intelligent defect prediction, dynamic test generation)
• Demonstrated ability to engage clients consultatively around next-generation testing solutions
• Skilled at positioning innovation (especially AI/ML capabilities) as a driver of business value
• Deep experience with forecasting, financial management, and margin improvement strategies
• Ability to scale delivery operations while maintaining or improving profit margins
• Track record of building and retaining high-performing, innovation-driven teams
• Strong commitment to employee engagement, development, and satisfaction
• Bachelor’s degree in Computer Science, Engineering, Business, or a related field; a Master’s degree is a plus

Responsibilities

• Develop and execute targeted sales strategies focused on traditional and AI-driven testing services
• Actively pursue opportunities where AI-powered automation and smart testing solutions drive differentiation and client value
• Lead high-value sales pursuits with hands-on client engagement and solution development
• Ensure exceptional quality delivery while optimizing profit margins
• Lead the evolution of testing strategies by incorporating AI and ML into automation frameworks, enhancing efficiency, accuracy, and resilience
• Embed AI-augmented testing methods into client CI/CD pipelines, ensuring continuous quality at speed
• Build and mentor a high-performing, innovation-driven team skilled in modern AI/ML testing techniques
• Build a sustainable leadership pipeline through intentional mentoring and growth opportunities
• Drive internal knowledge sharing and establish Nagarro as a thought leader in AI-augmented test automation
• Drive P&L performance through strategic financial planning and operational efficiency
• Deliver accurate forecasting and margin management while scaling innovative offerings