Delivery Team Lead

Summary

Join City Electric Supply's Supply Chain Logistics team as a Delivery Team Lead and become part of a high-performing global team dedicated to enhancing efficiency, reliability, and innovation in logistics operations. Lead and develop the delivery team, fostering a positive and collaborative environment. Continuously improve delivery practices, drive continuous learning, and facilitate collaboration among team members. Support change and growth within the team, strengthen stakeholder relationships, and champion team culture and values. This role requires a minimum of 3 years of experience in people leadership and 3 years overseeing IT initiative delivery, along with proven success in managing delivery teams across complex programs. A bachelor's degree is preferred.

Requirements

• Minimum 3+ years of experience in people leadership, including coaching, performance management, and team development
• Minimum 3 years of experience overseeing the end-to-end delivery of multiple IT initiatives within a defined domain
• Proven success managing delivery teams and execution across complex business and tech programs
• Experience working across multiple delivery methodologies, including Agile and Waterfall, with a preference for Agile
• Confident facilitating delivery ceremonies, retrospectives, and collaborative workshops
• Experience introducing and evolving delivery processes, governance, and tooling standards
• Demonstrated ability to operate effectively in distributed teams across geographies (US and UK) and within ambiguous environments
• Strong leadership and coaching skills to develop high-performing delivery teams
• Skilled at managing delivery across shifting priorities and competing demands
• Strategic mindset with the ability to zoom out from day-to-day execution and focus on team development and delivery impact
• Effective communicator who builds trust and influence across business and technical stakeholders
• Proactive in identifying risks, removing blockers, and enabling team success
• Brings structure to delivery while maintaining flexibility and avoiding unnecessary complexity
• Champions a collaborative, inclusive team environment grounded in psychological safety
• Invested in continuous improvement, shared ownership, and team wellbeing
• Comfortable navigating ambiguity and independently driving progress

Responsibilities

• Lead and Develop the Delivery Team - Support, coach, and mentor team members, helping them grow both professionally and personally through regular one-to-ones and feedback
• Foster a Positive Team Environment - Champion a collaborative, inclusive, and empowering culture where wellbeing, psychological safety, and shared ownership are prioritised
• Improve Delivery Practices - Continuously evolve our agile processes and promote ways of working that support high performance, autonomy, and team confidence
• Drive Continuous Learning - Identify skill gaps, support personal development plans, and encourage learning opportunities in partnership with the Practice
• Facilitate Collaboration - Lead delivery workshops, retrospectives, and team activities to encourage reflection, knowledge sharing, and creative problem solving
• Support Change and Growth - Introduce process improvements that benefit the team and support recruitment and onboarding of new members as the team evolves
• Strengthen Stakeholder Relationships - Build and maintain trusted relationships across the business, acting as a key point of contact for delivery updates and team insights
• Champion Team Culture and Values - Be an advocate for our principles, embedding a no-blame mindset, celebrating success, and reinforcing a strong, shared team identity

Preferred Qualifications

Bachelor’s degree in Business, Computer Science, Supply Chain, or a related field preferred

Benefits

• Medical, Dental, Vision Insurance
• 401(k) company match program
• Telehealth
• Short-term and Long-term disability insurance
• Basic and AD&D Life Insurance paid for by the company
• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance
• Employee Assistance Program
• Mental, physical, financial wellness
• Auto and Home Insurance discount
• Paid Time Off and 7 paid Holidays
• Paid Pregnancy, Parental, and Adoption Leave programs
• Employee Discount Program
• Training Programs
• Internal growth opportunities in a fast-growing company