Demand Planner

Summary

Join PetLab Co., the world's fastest-growing pet supplement business, as their new Demand Planner! This pivotal role within the Operations team involves managing the global demand planning process, collaborating with various departments, and ensuring optimal inventory levels. You will be responsible for developing accurate forecasts, analyzing sales trends, and improving forecasting processes. The ideal candidate possesses 3-5 years of experience in a similar role within a B2C e-commerce environment, strong analytical skills, and expertise in MS Excel. PetLab Co. offers a fast-paced, rewarding environment with excellent benefits, including generous annual leave, performance-based bonuses, flexible working hours, and various perks.

Requirements

• 3-5 years’ experience in Merchandising, operations, demand planning, forecasting, or business analytics in consumer products
• Experience in D2C/B2C ecommerce/retail environment
• Demonstrated analytical ability with an aptitude for building a narrative around the data that leads to action and eye for business with the ability to work accurately, close attention to detail, and active listening skills
• Knowledge and understanding of S&OP, purchasing, forecasting and inventory management
• Expert level proficiency in MS Excel
• Optimally works with individuals and groups at all organization levels; capable of working independently and as part of a team
• Organized and detail-oriented, experienced in building out successful processes
• Self-motivated, a dot connector and independent thinker
• Strong interpersonal skills, able to advocate for the digital channel

Responsibilities

• Develop and maintain accurate short-term and long-term demand forecasts using historical data, sales trends, and market insights
• Collaborate with Marketing to incorporate promotional plans and product launches into forecasts
• Monitor forecast accuracy and adjust models as necessary
• Optimize inventory levels by balancing demand requirements with supply constraints
• Identify and address potential stockouts or excess inventory situations
• Analyze sales trends, seasonality patterns, and customer behaviour to improve forecasting accuracy
• Create and present regular reports on demand forecasts, performance metrics, and inventory health to stakeholders
• Partner with supply chain to ensure optimal supply planning and vendor management
• Align with logistics to ensure fulfillment efficiency and service level targets are met
• Communicate with senior leadership to provide insights on demand trends and supply chain risks
• Continuously identify opportunities to improve forecasting processes, tools, and analytics to support business growth
• Implement demand planning best practices and contribute to the development of planning systems

Benefits

• Generous Annual Leave - 28 days + public and bank holidays
• Bonus- based on performance and paid out April and October
• Flexible Working Hours – We focus on results and trust people to manage their time, whether working from home, while traveling, or in the office!
• Company Equipment – Laptop issued to you so you're all set from day 1
• Get Your Read On – We love to promote and encourage personal & professional development so we couldn't be happier to buy books of your choice via amazon or pay for audible subscription
• Employee Assistance Programme
• Pension Scheme – contributions towards your pension scheme!
• Enhanced Maternity / Paternity / Adoption Leave – because time with new family members is important!
• Puppy Therapy – working in partnership with Paws in Work to provide a boost of oxytocin every quarter
• Cycle2Work Scheme – Government initiative which offers a cost-effective way to buy new cycling equipment
• Discount Vouchers & Gym Memberships – get discounts at a whole range of retailers and gym memberships through our provider, Sodexo
• Free breakfast, fruits and snacks – refuel and revitalise with free munchies in the office
• Environment – dogs are welcome!