Teem is hiring a
Dental Support Representative, Remote - Brazil

Summary

The job is for a 100% remote Dental Support Representative position that involves providing exceptional customer service to dental clients and patients, managing appointments, resolving complaints, and maintaining patient records. Candidates must have strong communication skills, proficiency in using dental software, excellent problem-solving abilities, attention to detail, and the ability to work well in a team environment.

Requirements

• High school diploma or equivalent
• Strong communication skills, both verbal and written
• Proficient in using dental software and appointment scheduling systems
• Excellent problem-solving and multitasking abilities
• Attention to detail and accuracy
• Ability to work well in a team environment

Responsibilities

• Answer incoming calls and assist dental clients and patients with inquiries, appointments, and other requests
• Provide accurate and timely information regarding dental services, insurance coverage, and billing
• Schedule appointments and manage the dental office's appointment calendar
• Resolve customer complaints and ensure customer satisfaction
• Maintain and update patient records and information

Preferred Qualifications

• Prior experience in customer service or a similar role
• Knowledge of dental terminology and procedures is a plus

Benefits

• 100% Remote
• Training & Development
• Work From Home