Dental Support Representative

closed
Logo of Teem

Teem

πŸ“Remote - Brazil

Job highlights

Summary

Join our team as a Dental Support Representative, providing exceptional customer service and support to dental clients and patients. As a remote worker, you will be responsible for answering incoming calls, scheduling appointments, resolving customer complaints, and maintaining patient records.

Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or a similar role preferred
  • Strong communication skills, both verbal and written
  • Proficient in using dental software and appointment scheduling systems
  • Excellent problem-solving and multitasking abilities
  • Attention to detail and accuracy
  • Ability to work well in a team environment
  • Knowledge of dental terminology and procedures is a plus

Responsibilities

  • Answer incoming calls and assist dental clients and patients with inquiries, appointments, and other requests
  • Provide accurate and timely information regarding dental services, insurance coverage, and billing
  • Schedule appointments and manage the dental office's appointment calendar
  • Resolve customer complaints and ensure customer satisfaction
  • Maintain and update patient records and information

Benefits

  • 100% Remote
  • Training & Development
  • Work From Home
This job is filled or no longer available