Design Ops Senior

Summary

Join Pennylane, a fast-growing Fintech company, as a Design Ops Senior to enhance user experience for accountants and businesses. You will be responsible for the Design System, design documentation, and identifying best UX/UI practices. The role involves collaborating with various teams, leading workshops, and driving design decisions. Pennylane offers remote work options within Europe, competitive compensation, company shares, and various benefits such as paid vacation days, a workspace budget, wellness programs, and access to language learning resources. The ideal candidate possesses strong product design experience, excellent communication and visual design skills, and the ability to understand and empathize with users. Apply even if you don't meet all criteria; diversity and inclusion are valued.

Requirements

• Understand problems and empathize with users through regular user research and interviews. Thrive on understanding the psychology behind certain behaviours and turn it into insights
• Deeply understand problems, identify opportunity spaces, and generate creative solutions
• Possess great communication skills and the ability to share knowledge with other members in the team in a meaningful way that adds value
• Have excellent visual design skills with emphasis on simplifying complex UI views, visual hierarchy and features
• Possess skills in evaluating design impact through clear, business-oriented metrics
• Be skilled at creating clear and streamlined user flows
• Work with Engineering and Product to drive forward design decisions, challenge limitations, negotiate with Engineering, adjust schedules, find alternatives, and make cases for designs to be implemented in a certain way
• Have experience generating new opportunities and innovative ideas to improve our processes, products, and culture, influencing design direction and research methodologies
• Speak English
• Be energized by an ever-shifting work environment
• Be highly collaborative (within your team or other stakeholders)
• Be sufficiently experienced to prioritize business-led actions on your day to day activity

Responsibilities

• Be responsible for the Design System, providing structure, making sure it has proper processes in place, making sure that it evolves to support delivery and elevate the look and feel of the product
• Own the design documentation, being one of its lead contributors, where you will work closely with other teams (Tech, Brand, Marketing, etc.) to build an exhaustive design system for the entire company
• Be on the look for the best UX/UI practices, benchmarking the global tech ecosystem, aiming towards creating the best experience for Pennylane products
• Evangelise the design system and its benefits to all Pennylane employees, maintaining frequent communication in order to keep high alignment across product and tech teams
• Lead, organise and participate in product workshops, as well as cross-functional team initiatives, so you can tackle complex and rewarding issues

Preferred Qualifications

Have strong Product Design experience, better if it's a BtoB experience

Benefits

• Work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
• Get 25 vacation days paid by Pennylane
• Have a competitive compensation package
• Get company shares to enjoy a piece of the success story you're building with us
• Have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
• Have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness through our partner Gymlib
• Have access to Busuu to perfect your English or your French
• Get the latest Apple equipment
• Regularly come together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone
• If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)