Destination Manager

Summary

Join Viator, a Tripadvisor company, as a Destination Manager I and be responsible for the health and quality of Viator's product offerings in your assigned geographical territory. You will deeply understand key trends, opportunities, and challenges within your destination and optimize product offerings to match consumer demand. As a brand ambassador, you will focus on growing your destination and Viator's positioning. You will meet/exceed key performance indicators and maintain/improve the commercial health of your destination. Work with internal and external stakeholders to align on necessary product offerings, carrying out crucial tasks to maintain and grow Viator's competitive advantage. This role requires collaboration and strategic thinking to curate, maintain, and grow Viator's product offerings.

Requirements

• 3-5 years in B2B Account management or Sales
• Entrepreneurial & Commercially Driven
• Focused on growing the business and destination
• Highly skilled in securing favorable terms and maintaining relationships
• Passionate about achieving success and excellence
• Committed to serving customer partners and sharing knowledge
• Growth and Results Oriented
• Continuously improving both personally and for the company
• Passionate about achieving success and excellence
• Skilled in leveraging professional connections
• Embraces new ideas and works well in teams
• Detail-Oriented
• Strong technical background and data analysis abilities
• Proven track record of working in a fast paced and dynamic environment
• Clear and impactful in communication

Responsibilities

• Responsible for curating and maintaining a best-in-class product offering for the assigned destinations
• Strategically acquire new inventory to address product gaps and highlight innovative offerings
• Build and strengthen assigned destinations to enhance product selection and increase brand awareness
• Negotiate favorable commercial terms and monitor key metrics, taking necessary actions
• Ensure consistent availability and quality of key products and drive continuous improvement by aligning offerings with customer preferences
• Establishing yourself and Viator as strong members in the operator community of your designated destination

Preferred Qualifications

• Online Travel Agency, operator, or travel experience is a plus
• Understanding of the travel landscape is preferred
• Language Skills: Vietnamese preferred but not mandatory

Benefits

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• ���Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work
• Donation matching. Give back? Give more! We match qualifying charitable donations annually
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you
• Travel perks. We believe that travel is employee development, so we provide discounts and more
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges
• Health benefits. We offer great coverage and competitive premiums