Digital Health Associate

Summary

Join Reliance Health's clinical team and provide excellent virtual medical care to patients of all ages and health literacy levels. Deliver patient-centered primary care services virtually via calls and chats, independently diagnosing illnesses and injuries. Counsel patients on preventive healthcare and nonpharmacologic treatments. This role requires a medical degree, full registration and license to practice, 1-3 years post-graduation experience, and proficiency in using mobile applications. Reliance Health offers a remote-first environment, competitive salary and benefits, premium health insurance, unlimited leave, and opportunities for growth and development.

Requirements

• Degree in Medicine
• Fully registered and Licenced to practice
• 1-3 years post-graduation from medical school, preferably a Medical Officer
• Have access to a mobile device (Android or IOS) and stable internet
• Adept in the use of common mobile applications
• Demonstrated evidence of independently attending to common primary healthcare conditions
• Ability to fluently communicate in English
• Can commit to being online and is readily available to pick up consultations as they are requested on the platform
• Effective communicator, problem-solver, and logical thinker
• Exhibits courteousness, empathy, enthusiasm, and team spirit
• Able to adapt to a fast-paced environment with a start-up mentality

Responsibilities

• Deliver excellent, patient-centered primary care services virtually via call, chat-based interactions
• Independently recognize symptoms and signs of various illnesses and injuries and synthesize them to the appropriate diagnoses
• Counsel patients on preventive healthcare practices and nonpharmacologic treatments

Benefits

• Remote-First Environment
• Work from anywhere while staying connected to a vibrant, collaborative team
• Competitive Salary and Benefits
• We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded
• Premium Health Insurance
• Comprehensive health coverage for you and your family, because your well-being comes first
• Unlimited Leave
• Take the time you need when you need it—no limits, no questions
• Meaningful Impact
• Play a key role in transforming customer experiences and shaping healthcare innovation
• Collaborative Work Culture
• Join a supportive, inclusive, and team-focused environment that celebrates diversity
• Growth Opportunities
• Access tools, mentorship, and resources to elevate your skills and career
• Learning & Development Allowance
• We provide an allowance to support your ongoing professional growth and skill enhancement