Digital Producer

Summary

Join Made Media as a Digital Producer and become the central figure in managing client relationships and overseeing digital projects. You will be responsible for the successful delivery of projects, from defining scope and developing plans to implementation and client communication. This role requires managing multiple clients concurrently, leading multi-disciplinary teams, and ensuring projects meet deadlines and budgets. You will act as a consultant to clients, uncovering business requirements and proposing solutions. The ideal candidate possesses strong project management, communication, and analytical skills, along with experience in coordinating large projects and thriving in a fast-paced environment. Made Media offers a competitive salary, benefits, and a flexible remote work environment.

Requirements

• Coordinate large, multi-functional projects on-time, anticipate blockers, provide escalation management, and balance business needs versus technical constraints
• Thrive and succeed in a fast-paced environment by showing confidence in navigating ambiguity and competing priorities
• Develop and drive high-level strategic initiatives
• Possess excellent written and oral communication skills, with the ability to build strong relationships with clients
• Possess excellent time management, resource management, and planning skills
• Possess strong analytical skills, an eye for details, good judgment, and the ability to self-start and self-motivate
• Review and provide feedback on creative materials and technology functionality

Responsibilities

• Own key client accounts and relationships. Maintain and develop client relationships, and ensure work is delivered to meet client deadlines
• Lead small-to-medium, multi-disciplinary teams to execute digital projects. Manage many moving parts and complex workflows, prioritize tasks, and ensure the team meets deadlines. Manage all aspects of the project, including budget and schedule
• Be a proactive, efficient communicator capable of navigating tough conversations — both with the client and internally
• Approach every project with a clear purpose/challenge and ensure all executions meet business and user goals or needs. Act like a consultant to clients and for many smaller pieces of work take the lead on uncovering business requirements, proposing solutions, and defining scope. For larger projects, work with others across the agency to define and document project scope
• Ensure that clients receive accurate, timely invoices for work completed each month, and work with the accounts team to produce billing forecasts and generate invoices based on the work that has been completed
• Keep on top of trends in digital development and project management through reading appropriate industry publications, websites, and e-mail lists as well as through attendance at conferences

Preferred Qualifications

• Demonstrate a well-rounded background and/or curiosity in current web technologies and digital platforms/products
• Have experience defining projects, collecting requirements, writing specifications, coordinating efforts to scope, and scheduling/deploying projects
• Have experience overseeing multiple projects at the same time, and maintaining a high level of attention to detail to ensure compliance with project requirements
• Have experience working with or in the arts, culture, and/or entertainment sectors
• Have experience with agile methodologies

Benefits

• 6% matching pension contributions
• Healthcare Cash Plan
• 25 days of vacation, increasing by 1 day per 2 years’ service, to a maximum of 30 days, plus bank holidays. If your birthday falls on a weekday, you get that off too
• Enhanced maternity/paternity leave
• Annual training and development budget
• Cultural Fund
• Flexible working
• Allowances available to help you get settled into a home office, or to make use of local coworking/shared office spaces
• +20% market adjustment: New York City, San Francisco
• +10% market adjustment: London (UK), Boston, Chicago, Los Angeles, Seattle, Washington D.C