Crowd Favorite is hiring a
Digital Project Manager in United States

Summary

The job is for a Project Manager at Crowd Favorite, a digital agency specializing in enterprise-grade digital strategy and elite Open Source development. The role involves leading and managing projects to ensure they are completed on time, within budget, and to the highest quality standards.

Requirements

• 3+ years of project management experience
• 3-5 years’ experience working with digital agencies and cross-discipline development teams
• Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams
• The ability to manage multiple projects simultaneously and deliver them on-time and on-budget
• Familiarity with open source technologies and development methodologies preferred
• Ability to work independently and as part of a remote/distributed team
• Strong problem-solving skills and the ability to think creatively to find solutions
• Experience in working with CMS and eCommerce systems
• PMP and/or Agile certification preferred
• This position requires a B2 CEFR level of spoken and written English language proficiency

Responsibilities

• Lead and manage Crowd Favorite’s production resources, ensuring our clients receive the highest-quality work, on-time and on-budget, and maintain and meet and/or exceed their expectations
• Involved in strategic planning and decision-making, and may be responsible for developing and implementing project management best practices and methodologies within the organization
• Resource planning oversight: Develop contingency plans for resource shortages or overages, and identify potential risks that may impact the availability of resources
• Responsible for identifying and managing risks associated with a project, including developing risk mitigation strategies and contingency plans
• Develop, document and maintain project parameters, including scope, schedule, timeline, budgets, specifications in order to meet defined success criteria of project
• Manage project scope and ensure that client expectations are managed appropriately
• Act as the primary point of contact for clients, providing weekly, documented updates on project status and documenting managing any issues or concerns
• Work closely with internal teams (client engagement, design, development, client experience, etc.) to ensure that project requirements are clearly defined and executed effectively
• Develop and maintain a resource plan for each project, ensuring that we have the necessary resources to meet project requirements and deadlines
• Identify and manage project risks, ensuring that risks are identified early and mitigated appropriately
• Ensure that project documentation and assets are maintained and stored appropriately
• Closely monitor previously defined project parameters to avoid and/or resolve scope creep, budget overages, or efficiency issues throughout the project lifecycle
• Monitor and report on project health, including project status, budget, and profitability
• Communicate project progress – delivery status, risks, issues, mitigation plans and impacts to internal as well as external stakeholders
• Testing of developed solutions before the delivery to the client for User Acceptance Testing
• Assist the Director of Client Delivery in the collection of sales collateral and participation in the creation of case studies to ensure timeliness and relevance

Benefits

• Permissive time off policy, covers holidays specific to your location, illness and professional development
• Generous family leave policy for US based employees
• 3 tier insurance option with United Healthcare and a contribution to the cost of your monthly premium, which increases after a year if you are covering a family member (spouse or child). We also cover the cost completely for dental, vision and a small life insurance policy through Guardian Insurance
• Competitive 401(k) retirement plan with Human Interest, and we match your contribution up to 4%
• Profit sharing type bonus program (as a discretionary benefit.)
• Company hardware if needed, additional work space items upon request, all tools and subscriptions at company cost, educational accounts for training, and even travel and other costs related to professional development