Digital Sales Representative

Summary

Join Twilio as a Digital Sales Representative (Activate) and play a key role in growing the business. You will be responsible for acquiring new customers, selling solutions, and closing deals within self-service accounts. This remote position, based in Ontario, British Columbia, or Alberta, Canada, requires at least one year of sales experience in technology or a related field. You will need strong communication and technical solution selling skills. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program. The successful candidate will be determined based on skills, experience, and location.

Requirements

• At least 1 year of sales development/business development experience at a technology company or 1+ years of closing experience in another industry
• An understanding (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
• Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
• Technical solutions selling experience and enjoys working with real customers-- listening to them and solving problems
• High adaptability, with comfort trying new things and building within a rapid-paced environment

Responsibilities

• Be responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
• Work with customers across all verticals to understand their business and technical requirements. Understand the capabilities of Twilio’s communications API platform to design a solution for their specific use case needs
• Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
• Be passionate about your work, able to think outside of the box, and possess world-class interpersonal and communication skills to simplify complex technical and financial details
• Balance competing priorities and manage multiple projects/deals simultaneously
• Show passion and ability for thinking outside the box, building out new processes, and helping the team to build a playbook along the way

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave
• Commissions