Director, Change Management

Summary

Join Unlock Health as a Director, Change Management and grow our consulting services practice within the Managed Care business unit. You will be a strategic leader, guiding organizations through transitions by developing and implementing change management strategies. This role requires expertise in managing large-scale enterprise change initiatives with external clients, assessing change impact, identifying stakeholders, and developing solutions to address resistance and risks. You will design and deliver training programs, communicate effectively, and apply frameworks to establish project timelines and communication plans. The ideal candidate possesses strong leadership, change management, project management, communication, analytical, and problem-solving skills, along with healthcare industry expertise. Unlock Health offers competitive salaries and benefits.

Requirements

• Bachelor’s degree in Business, Project Management, Human Resources, or a related field (or equivalent experience)
• 10+ years of experience within an agency or professional services environment
• 5-8 years of relevant consulting experience or equivalent experience within the healthcare industry, demonstrating similar scope and impact
• Strong Leadership & Interpersonal Skills : Ability to effectively lead teams, build relationships, and communicate with all levels of the organization
• Change Management Expertise : Proven experience in developing and implementing change management strategies and methodologies
• Project Management Skills : Ability to manage multiple projects simultaneously, meet deadlines, and deliver results
• Communication & Presentation Skills : Ability to communicate complex information clearly and concisely, and to present information effectively to various audiences
• Analytical & Problem-Solving Skills : Ability to assess situations, identify problems, and develop effective solutions
• Industry Knowledge : Expertise within the healthcare industry, with strong working knowledge and applied experience with best practices in change management

Responsibilities

• Develop and execute change management strategies aligned with organizational goals, including impact assessments, stakeholder engagement, and communication plans
• Identify and engage with key stakeholders to build support for change initiatives and address concerns
• Develop and implement comprehensive communication strategies to keep stakeholders informed and engaged throughout the change process.This includes resistance identification and planning against resistance
• Design and deliver training programs to support employees in adapting to new processes, systems, or roles
• Track and measure the adoption of changes to ensure success and make necessary adjustments
• Identify areas for improvement in change management processes and implement strategies to enhance effectiveness

Benefits

• Competitive Salary
• Health, Dental and Vision benefit packages to fit all types of lifestyles
• Life, Short- and Long-Term Disability Insurance paid 100% by the company
• FSA / HSA Options
• 401(K) with a generous company match program
• Flexible Paid Time Off
• Paid Parental Leave
• Hybrid and Remote work schedules available
• Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
• Employee Referral Program