Project Management Director

Summary

Join Superside as a Project Management Director to lead a team of 50+ Creative Project Managers and Team Leads. This high-impact role focuses on building a world-class project management function, delivering exceptional customer outcomes, and driving operational excellence. You will collaborate with senior leadership, aligning strategy, optimizing performance, and shaping seamless operations. The ideal candidate thrives in fast-paced, creative environments and balances structure with innovation. This position offers the opportunity to lead, mentor, and inspire a high-performing team while driving operational excellence and championing innovation. You will oversee commercial performance, elevate client experience, and build for scale.

Requirements

• Proven leadership experience managing large project teams, ideally in media agencies, consultancies, or fast-moving scale-ups
• Strong operational mindset with a track record of improving workflows, systems, and delivery standards
• Commercial acumen, including experience managing budgets, optimizing resources, and driving profitability
• Forward-thinking and tech-savvy, with a passion for integrating new tools and methodologies into daily operations
• Customer-focused approach, with deep empathy for client needs and an ability to turn those into scalable processes
• Data-driven decision-making, leveraging insights to improve performance and inform strategy
• Excellent English communication skills with the capacity to inspire, influence, and align stakeholders at all levels
• Agile and adaptable, able to prioritize in a high-growth, high-change environment
• Cultural alignment with Superside’s values, curious, kind, bold, and driven by creative excellence

Responsibilities

• Lead a high-performing team of ~50 CPMs and Team Leads, coaching, mentoring, and inspiring them to consistently deliver top-tier results
• Drive operational excellence by designing and refining project management processes that promote quality, speed, and consistency across all engagements
• Align with company strategy, collaborating with senior leadership to evolve the project management function in support of business goals
• Oversee commercial performance, ensuring projects are delivered on time, on brand, and on budget, with a strong focus on profitability
• Champion innovation by identifying process improvements, integrating new tools, and fostering a culture of continuous improvement
• Elevate client experience by working closely with Client Success teams to ensure we meet and exceed expectations in every project
• Build for scale, identifying bottlenecks and implementing lean workflows that support growth
• Define and track performance metrics that reinforce accountability, quality, and efficiency across the team
• Upskill and develop talent, leading training initiatives that keep the team evolving with customer and market needs

Benefits

• A global community of 200+ best-in-class creatives working based in 60+ different countries
• Continuous learning, development, and certification in our Global Academy
• A trusting, ego-free and truth-seeking environment. No bullshit
• A high-pace, high-energy, and high-performance environment
• Work closely with leading global brands. We’re talking Amazon, Puma, LVMH, Shopify and a lot more
• An international career and creative mentorship from top design leaders. We grow, you grow
• Pioneering the future of work with a fair, friendly and supportive community
• Flexible working hours from anywhere in the world
• Networking, feedback sessions and exchange between creators on a weekly basis