Director, Corporate Systems

Summary

Join Aledade as their Director of Corporate Systems and oversee the strategic direction, implementation, and management of corporate systems. You will manage a team of IT professionals, collaborate with stakeholders, and ensure alignment with organizational objectives. This role involves strategic planning, budget management, and vendor partnerships. You will need extensive experience in managing business systems and high-performing teams, along with deep knowledge of Salesforce. Aledade offers a comprehensive benefits package including flexible work schedules, remote work options, health insurance, paid time off, parental leave, and more. The company fosters a collaborative and inclusive remote-first culture.

Requirements

• 10+ years of experience managing business systems, with 5 years of experience building and managing high-performing teams
• Deep knowledge of Salesforce architecture, integration options, and customization capabilities
• Experience establishing strategic plans for system growth, risk mitigation, and alignment with organizational objectives
• Experience conveying technical information to both technical and non-technical teams
• Proficiency in leading cross-functional projects and guiding teams in the corporate systems ecosystem

Responsibilities

• Manage and grow a team of managers, analysts, admins, and developers
• Provide mentorship and guidance to the team, including training, coaching, and overseeing day-to-day operations
• Foster an environment of shared ownership and accountability
• Set the strategic direction for corporate systems architecture and ensure alignment with organizational objectives
• Oversee the execution of large, complex Enterprise Systems projects through all phases, including planning, design, and execution
• Develop and manage the Enterprise Systems budget
• Work closely with key business stakeholders in Security and other operational areas to select, implement, and support technical solutions
• Collaborate with other IT teams and departments to ensure effective communication and issue escalation when needed
• Develop, document, and enhance system administration processes, procedures, and tools
• Recommend and implement improvements to services and products
• Maintain and update documentation related to support processes, standard operating procedures (SOPs), and knowledge articles
• Partner with third-party vendors for service and equipment support, warranty claims, and product procurement
• Manage vendor relationships and ensure optimal performance

Preferred Qualifications

• Experience with Active Directory Users and Computers
• Vendor management experience
• Experience with Okta user administration, Jamf Pro, and Intune Endpoint Management
• Audio/Visual conference equipment management and support experience
• Experience supporting large events and retreats from an IT and AV perspective

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles
• Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners
• Robust time off plan 21 days of PTO in your first year
• 2 Paid Volunteer Days & 11 paid holidays
• 12 weeks paid Parental Leave for all new parents
• 6 weeks paid sabbatical after 6 years of service
• Educational Assistant Program & Clinical Employee Reimbursement Program
• 401(K) with up to 4% match
• Stock options