Director, Growth Governance and Incentives

Summary

Join Included Health as the Director of Growth Governance and Incentives, where you will lead the design, implementation, and optimization of the company's growth policies and variable compensation plans. This role requires a strategic and results-driven leader with experience in high-growth organizations, ensuring policies align with business objectives, industry best practices, and effectively drive performance and employee motivation. You will collaborate with leadership, finance, and HR teams to create compensation structures that support both short- and long-term business growth.

Requirements

• Bachelor’s degree
• 10+ years experience in Incentive Compensation, Revenue Operations, Sales Operations, or similar function
• 5+ years experience in healthcare, specifically in high growth health-tech industry
• Strong track record of success in preparing content for executive audiences
• Experience in developing and implementing multiple types of variable compensation plans
• Growth mindset
• Natural orientation to big picture thinking: the ability to see the forest for the trees and bring focus to big rocks that will make highest impact
• Successful experience working with cross-functional decision makers and building leadership confidence
• Successful team management experience
• Ability to perform multiple projects simultaneously and creatively execute projects
• Proactive and relentless: independently capable of seeking information in an unstructured environment, solving conceptual problems, corralling resources, and delivering results in challenging situations
• Strong bias for action and ability to prioritize and execute
• Prompt and regular attendance at assigned work location
• Ability to thrive in a fast-paced, high-intensity work environment
• Ability to remain seated in a stationary position for prolonged periods
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required
• Ability to interact with leadership, employees, and members in an appropriate manner

Responsibilities

• Provide strategic direction over our incentive compensation philosophy aligned to our growth needs, weighing alternative revenue models and alignment to company revenue goals
• Define our Bookings philosophy and manage Bookings policies that align with business strategy and best practices; partnering with Finance and Legal to implement
• Develop annual compensation structures that drive desired business outcomes based on sales targets and key metrics
• Work closely with the President and CFO to ensure compensation programs are competitive, sustainable, and aligned with overall business strategy
• Work with the Finance organization to ensure proper funding and alignment between variable compensation and overall financial performance
• Partner with cross-functional stakeholders to define a total compensation strategy
• Drive innovation in incentive structures to align with evolving business needs and emerging trends throughout our business lines
• Develop and lead communication strategies to effectively explain and promote variable compensation programs across the organization
• Manage Bookings policies, annually making updates that align with business strategy and best practices; partnering with internal teams to implement
• Manage change management initiatives aligned to shifts in compensation structures, ensuring smooth transitions and clear education around changes and impacts
• Lead the integration and automation efforts for financial tooling (e.g., Anaplan) to streamline compensation processes and ensure accurate, real-time tracking
• Analyze compensation program effectiveness, providing data-driven insights to optimize incentive structures
• Establish clear and measurable performance metrics for variable compensation programs across all levels of the organization
• Regularly assess and adjust compensation plans to ensure they effectively drive performance and remain competitive in the marketplace
• Conduct regular market analyses and benchmarking to ensure the company’s variable compensation structures are competitive within the market
• Identify opportunities for continuous improvement in policies, variable compensation strategy, processes, and systems
• Manage the day-to-day activities of the team, including task delegation, conducting training and onboarding as needed, setting goals and supporting team members in achievement, conducting regular performance reviews

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
• Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
• 12 weeks of 100% Paid Parental leave
• Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
• Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
• 11 Holidays Paid with one Floating Paid Holiday
• Work-From-Home reimbursement to support team collaboration and effective home office work
• 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations