Director, GSI Sales Engineer

Summary

Join ScienceLogic as a Sales Engineer Director and play a pivotal role in building and strengthening technical partnerships with Global System Integrators (GSIs). You will develop and execute a technical sales strategy, build trusted partnerships with GSI stakeholders, and lead technical enablement sessions. Responsibilities include designing and implementing AIOps solutions, driving Proof-of-Concept initiatives, and collaborating with GSI sales teams on co-sell opportunities. You will support joint account planning, develop joint solution collateral, and represent the company at industry events. This leadership role also involves managing and mentoring a high-performing presales and technical team, fostering collaboration, and setting clear performance expectations.

Requirements

• Proven experience in presales, solution architecture, or technical sales, with a focus on GSI partnerships
• Hands-on expertise with AIOps, observability tools, and ITSM platforms such as ScienceLogic, LogicMonitor, Splunk, Dynatrace, or ServiceNow
• Strong understanding of cloud technologies, including AWS, Azure, and GCP, as well as containerization and DevOps practices
• Exceptional communication, presentation, and storytelling skills, with the ability to build trust with senior GSI stakeholders and enterprise clients
• A track record of successfully supporting large, multi-million-dollar enterprise deals through GSI-led engagements
• Proactive problem-solver with a "get-things-done" attitude and a customer-first mindset
• Demonstrated ability to manage competing priorities in a fast-paced and dynamic environment
• Experience in creating and delivering technical enablement materials such as playbooks, FAQs, and training sessions for internal and external stakeholders
• Proven experience managing and mentoring teams, fostering a collaborative and inclusive work environment
• Skilled in setting clear objectives and guiding team members toward achieving high performance and career growth
• Minimum of 5 years of experience leading, coaching and developing teams and fostering a collaborative and inclusive work environment
• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred
• Passionate about technology and its potential to transform IT operations at scale
• Knowledge of: UNIX, TCP/IP, SNMP, XML, ODBC, Syslog, SSH, ITIL, Python

Responsibilities

• Develop and execute a technical sales strategy to expand relationships with GSIs, ensuring our platform is embedded into their solutions and managed services frameworks
• Build trusted technical partnerships with GSI stakeholders, including practice leads, architects, and delivery teams
• Lead technical enablement sessions, workshops, and certification programs to train GSI teams on the platform’s capabilities and value
• Engage with GSI technical teams to design, architect, and implement AIOps solutions that address specific enterprise challenges
• Drive Proof-of-Concept (PoC) initiatives, showcasing the platform’s capabilities in complex, multi-vendor environments
• Align our AIOps platform with the service offerings and solution portfolios of GSIs to ensure seamless integration into their IT operations and managed services frameworks
• Collaborate with GSI sales teams to identify and pursue co-sell opportunities, delivering tailored value propositions for enterprise customers
• Support joint account planning and pipeline development, identifying strategic opportunities to grow revenue through GSI partnerships
• Partner with marketing and product teams to develop joint solution collateral, playbooks, and use cases aligned with GSI-led engagements
• Represent the company at industry events and forums to build credibility and strengthen relationships with GSI stakeholders
• Act as the voice of the GSI ecosystem, providing actionable feedback to influence product roadmaps and future enhancements
• Provide technical oversight for GSI-led implementations, ensuring successful project delivery and customer satisfaction
• Manage and mentor a high-performing presales and technical team, ensuring alignment with organizational goals and personal development objectives
• Foster collaboration and cross-functional communication within your team to deliver exceptional outcomes in a fast-paced environment
• Set clear performance expectations and provide regular feedback, coaching, and opportunities for growth
• Ready to travel extensively to engage with GSI partners on-site, ensuring successful discussions and relationships

Preferred Qualifications

Knowledge of ServiceNow ITSM, ITOM, Python and PHP will be an added advantage