Director, IT Infrastructure Services

Summary

Join PSI, a leading Contract Research Organization, as the Head of IT Infrastructure Services. You will lead a team, manage IT infrastructure, and develop cutting-edge strategies. Responsibilities include hiring, training, and performance evaluation of staff, as well as developing and implementing IT infrastructure plans, ensuring security, and managing budgets. You will also be responsible for information security, including implementing security controls and managing risk. This role requires extensive experience in IT and information security, along with relevant certifications and advanced technical skills. The ideal candidate will have a passion for leadership and a commitment to technical excellence.

Requirements

• Minimum of 7 years' experience in IT
• 5 years+ experience in Information Security related fields and/or risk management
• Experience in a managerial position
• Degree in Computer Science Information Systems, or Information Technology
• One or more technical security certifications: CISSP, CISM, CCSP, CISA
• Solid understanding of computers and computing environment, including operating systems, networking, distributed computing environments, databases, and programming languages
• Advanced skills in administrating of well-known operation systems and platforms
• Advanced proficiency in current Microsoft products and solutions
• Advanced proficiency in current Cisco products and solutions
• Knowledge of IT security technology, architecture and processes
• Knowledge of information security management systems and relevant industry standards and control frameworks (in particular ISO270xx, CIS Controls, ICH CEH)
• Knowledge of IT-related regulatory and legal requirements
• Experience with security operations and incident response/handling
• Experience leading advanced and complex projects and initiatives
• Full working proficiency in English

Responsibilities

• Hires and dismisses IT Infrastructure Services staff
• Oversees initial and ongoing training of IT Infrastructure Services staff
• Evaluates performance, facilitates professional development and career advancement of departmental staff
• Develops, implements and manages a 24x365 IT infrastructure of the company, ensuring its scalability, integrity, performance, economy, and reliability
• Communicates with partners across the company and with company management to ensure that IT infrastructure-related agendas are tied to overall company objectives and create competitive advantage for PSI
• Acts as liaison for IT infrastructure needs between company management and PSI departments
• Assists and consults other company departments on the use of PSI IT infrastructure services
• Approves and supervises strategic plans and concepts for the design of company-wide IT infrastructure and oversees compliance, follow up and support thereof
• Oversees the development of PSI IT technology roadmap for automation, network monitoring, cloud, infrastructure and security
• Supervises and manages IT projects
• Develops IT infrastructure disaster recovery and business continuity plans
• Plans the IT infrastructure budget and communicates its priorities to company management and to direct reports
• Supervises and controls purchasing of infrastructure hard- and software across PSI
• Supervises IT managers and provides them with strategic guidance and vision
• Prepares for and attends quality assurance systems audits, both internal and external pertinent to IT Infrastructure Services
• Defines and leads the implementation of security controls (Security Operations Center, Identity Access Management, Endpoint Security, etc.)
• Leads operational engagement and manages metrics for measuring Information Security maturity
• Tracks and coordinates Information Security involvement in business-driven technology projects
• Keeps abreast of Information Security trends, articulates security-related topics and principles in business terms
• Drives the delivery of Information Security plans and implementation of leading practice controls, based on proactive defense principles and strategies
• Leads the team of Information Security Specialists
• Implements ISO 27001
• Is responsible for Security Risk Management, supports the life cycle of security risk assessments
• Assesses and addresses deviations from security policies and contractual security provisions, develops effective strategies to mitigate identified information security risks
• Supports security incident response team in resolution and close of investigations of security incidents, takes responsibility of postmortem and remediation plans
• Trains and consults PSI staff on information security awareness and procedures