Director of Applied Science

Summary

The job is for a Director of Applied Science at Thumbtack, a leading home services platform. The role involves leading AI-driven growth strategies and developing machine learning models to optimize user acquisition, engagement, and retention. The position requires a Ph.D. or Master's degree in Computer Science, AI, Machine Learning, or a related field with at least 8 years of experience, including 3 years in a leadership role.

Requirements

• Ph.D. or Master's degree in Computer Science, AI, Machine Learning, or a related field
• 8+ years of experience in applied science roles, with at least 3 years in a leadership position
• Strong background in machine learning, AI, and causal inference in marketing and growth
• Proven track record of applying AI to drive business growth in a tech company
• Proficiency in programming languages such as Python, R, or Scala
• Knowledge of generative AI applications and their potential in driving growth
• Excellent communication skills with the ability to translate complex AI concepts to non-technical audiences

Responsibilities

• Lead and mentor a team of Applied Scientists, fostering a culture of innovation and continuous learning
• Develop and implement advanced machine learning models and AI algorithms to optimize user acquisition, engagement, and retention strategies for both professionals and customers
• Collaborate with product, marketing, and operations teams to identify high-impact growth opportunities
• Design and oversee AI-driven experiments to measure the impact of growth initiatives and drive informed decision-making
• Lead the development of predictive models for user behavior, market trends, and business outcomes
• Drive innovation in areas such as personalized recommendations, matching algorithms, and automated interactions to enhance Thumbtack's service for professionals and customers alike
• Explore and implement generative AI solutions to create new growth avenues and enhance user experiences
• Establish best practices for AI and ensure responsible development across growth initiatives
• Stay current with advancements in applied science and AI relevant to marketplace dynamics and user behavior prediction

Benefits

• Virtual-first working model coupled with in-person events
• 20 company-wide holidays including a week-long end-of-year company shutdown
• Library (optional use collaboration & connection hub). in San Francisco
• WiFi reimbursements
• Cell phone reimbursements (North America)
• Employee Assistance Program for mental health and well-being