Director of Engagement

Summary

Join C.A. Fortune as the Director of Engagement, managing national top client partnerships and leading strategic initiatives. This fully remote role (with 15-20% travel) involves leading strategy sessions, business reviews, developing and tracking KPIs, and providing recommendations. You will work cross-functionally with internal teams and executive leaders, building and maintaining strong client relationships. The ideal candidate possesses extensive CPG industry experience, strong leadership and communication skills, and proficiency in data analysis. C.A. Fortune offers a family-first culture with a healthy work-life balance and a comprehensive benefits package.

Requirements

• Bachelor’s Degree
• 7-10+ years CPG industry sales and category management experience
• Strong presentation, communication and leadership skills
• Demonstrated sales planning, forecasting and sales execution experience
• Aptitude to effectively interpret and use multiple information sources to develop strategic plans
• Proven ability to build and maintain strong, effective relationships with clients and cross-functional groups
• Proficiency in spreadsheet and presentation software; problem solver; well-developed organizational, communication and time management skills
• Confidence in change management
• Ability to read, interpret, and present data – SPINS, Nielsen, IRI

Responsibilities

• Manage national top client partnerships for select C.A. Fortune clients, overseeing partnerships across every pillar within C.A. Fortune
• Provide strategic leadership by analyzing and tracking macro-level Key Performance Indicators (KPIs) for client’s book of business & provide recommendations, action items and consultative advice as a CPG expert
• Partner with the Sales Development team on client’s selling priorities – give guidance to strategic approach
• Lead 1-2 annual executive, top-to-top meetings and/or business reviews between C.A. Fortune executives and client’s executives for each client
• Identify and build leads for existing client partnership expansion opportunities
• Advise clients on channel goals, marketing strategy and retail execution
• Serve as the key point of contact for internal relationships with account personnel including executives, retail, accounting, branding, ecommerce, sales and finance
• Manage revenue forecasts – develop annual budget rooted in analytics in partnership with Sales Development team
• Develop and track KPIs to ensure mutual partnership success - This includes but is not limited to goals related to sales, distribution, pricing, shelving placement, promotional volume and promotional spend management
• Establish regular communication with clients and internal stakeholders that lead to strong working relationships
• Lead onboarding for new clients assigned to desk
• Lead cross-functional teams towards common goals
• Develop annual corporate bonuses rooted in KPIs that benefit both the client and C.A. Fortune
• Provide clients with relevant information for their brand/categories on a regular basis
• Oversee initiatives and motivate others to execute without being involved in the day-to-day

Preferred Qualifications

• Client Management and/or Agency Experience
• Prior experience with SPINS, Nielsen, and IRI

Benefits

• 16 days of PTO
• 11 paid company holidays per year
• 2 paid volunteer days per year
• 3 months fully paid parental leave (regardless of gender)
• Medical, dental, and vision
• Paid company life insurance
• 401k with company match
• Summer hours (half day Fridays from Memorial Day thru Labor Day)