Director of Engineering

Summary

Join our team as we continue to make the experience of debt resolution smoother, and more human. As the Director of Engineering, you will lead a global engineering team dedicated to advancing our product strategy for Collect.

Requirements

• Demonstrated experience in scaling high-performance engineering teams, with a track record of leading teams of 20+ across hybrid and remote settings
• Strong strategic thinking with a bias for action and the ability to make sound decisions in complex environments
• Proficient in event-driven architecture and distributed systems, with a passion for technical excellence and continuous learning
• Hands-on experience in building and maintaining B2B products, ideally with experience in consumer-facing components as well
• Strong focus on delivering customer value while driving measurable business outcomes through efficient product engineering

Responsibilities

• Provide direct leadership to engineering managers and engineers, fostering a collaborative, ambitious, and outcome-focused culture
• Implement and refine talent strategies to attract, develop, and retain top engineering talent, supporting diversity and inclusion
• Partner with our People team to ensure a strong pipeline of diverse, top-tier talent
• Oversee the execution of our product strategy, ensuring high-quality, high-velocity delivery across new developments and existing capabilities
• Drive an innovative product roadmap in collaboration with Product, ensuring alignment with business goals and customer value
• Provide visibility into delivery timelines and engineering investments for stakeholders
• Identify, evaluate, and optimise engineering processes for efficiency and scalability, establishing functional and team KPIs to drive data-informed decision-making
• Remove roadblocks and drive the team to achieve ambitious delivery goals
• Partner with cross-functional teams, including Product, Growth, Operations, to ensure seamless and cohesive customer experiences
• Collaborate with the Head of Product and commercial teams to understand customer needs, and assist in serving our largest clients effectively

Benefits

• Adaptive working - We’re a remote first team, with office hubs in Australia, the United Kingdom and the United States - with hybrid options determined at team level to foster collaboration and flexibility
• Flexible schedules - As a global team working across timezones, we offer flexible working schedules to ensure you’re able to balance work and life
• Flexible paid leave - Our trust-based leave model isn’t capped by standard entitlements. This means you can choose how much leave you take and when you take it, while balancing business needs
• Remote work set-up - Budget of AUD $750 (or local equivalent) to help you create a working environment that supports your productivity
• Work from anywhere scheme - Work from anywhere on a short-term basis (overseas or otherwise away from your usual place of work) for a maximum period of 4 months, so long as there is a reasonable overlap (4-hours) with your team and/or leader in your home country
• Gender neutral parental leave - Our global offering for all new parents includes 16 weeks paid leave