Remote Director of Implementation

Summary

Join our team as a leader in hospital SaaS implementations and help us achieve aggressive growth targets while setting clients up for continued success.

Requirements

• 5+ years of experience managing teams doing hospital SaaS implementations
• Deep understanding of healthcare data and technology, specifically related to the RCM & CDI space
• Positive, collaborative problem solving approach that can help team unblock issues
• Strong organization and communication skills
• Proven track record of building and refining scalable processes

Responsibilities

• Leading the implementation team of the SmarterDx’s clinical AI solution into client’s CDI & coding workflows
• Refine the implementation team to standardized technical and training processes
• Collaborate with Sales, Data Engineering and CS to evolve and coordinate process for key hand-offs for rapid scale
• Establish and monitor KPIs to track project and team performance
• Identify key project risks and implement strategies proactively
• Build efficient utilization the broader implementation team

Benefits

• Medical/dental/vision benefits
• 401k
• Free One Medical membership
• Parental leave