Director of IT Infrastructure Operations

Summary

Join Business Wire, a Berkshire Hathaway company, as the Director of IT, Infrastructure Operations. You will be responsible for the strategic advancement and daily management of a comprehensive IT portfolio, including cloud-native and data center solutions. This role requires a strategic focus on cloud-native services and a strong emphasis on SRE. You will lead a team, manage vendor relationships, and implement an SRE strategy. The position demands extensive experience in IT management, cloud environments, and SRE. Business Wire offers a competitive salary, remote work options, excellent health benefits, a fitness allotment, tuition reimbursement, a 401(k) plan, and generous paid time off.

Requirements

• 10+ years of IT experience with a minimum of 3-5 years in a senior management role
• 5+ years of experience managing global 24x7 hybrid cloud environments, cloud migration, and the modernization of legacy applications
• 5+ years of experience in SRE or similar roles with a strong emphasis on root cause analysis, observability, and problem management
• Expert understanding of and previous hands-on experience with data center, virtualization, IaC, infrastructure, back office, and engineering technologies
• Experience in CI and CD (GitOps Framework), DevSecOps automation and test automation with a drive for continual learning
• Proven ability to work effectively with customers, contractors, and vendors
• Strong interpersonal, verbal, written, and technical skills to lead the day-to-day activities of the team and build strong relationships with the extended organization
• Ability to manage multiple projects to completion
• Ability to meet deadlines and work efficiently within a fast-paced environment

Responsibilities

• Research, recommend, and implement technology strategies to increase the quality and reliability of Business Wire applications, employee productivity, and operational efficiency
• Recruit, mentor, and motivate a high-performance IT operations staff
• Develop and execute a modern roadmap for cloud native, in-house developed, and SaaS solutions
• Assume full responsibility for all IT infrastructure and operations
• Oversee the administration of the corporate compute services to include cloud, SD-WAN, virtual compute, storage, backups, disaster recovery, and local area networks
• Maintain and enhance corporate telecommunications strategies (e.g., unified communications platforms)
• Manage Network Operations, System Engineering, SRE, and Database Administration groups utilizing Agile methodology
• Drive the Change Management and Root Cause Analysis processes to ensure stability and continuing improvement in uptime
• Develop, manage, and report on infrastructure and operational SLAs
• Develop and implement a comprehensive SRE strategy to ensure systems/applications are highly available and reliable with minimal downtime or disruption to business operations
• Identify and mitigate potential risks that could negatively impact system reliability and availability. This includes identifying potential failure points and developing contingency plans to minimize downtime

Benefits

• Ability to work remotely
• Excellent health benefits that begin on your first day of employment
• $100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources
• 401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance)
• PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!