Director of Product - Care Delivery

Summary

Join Virta Health, a company on a mission to reverse Type 2 diabetes and obesity, as their Director of Product, Care Delivery. This leadership role involves reimagining the Virta program model to support a massive scale increase in membership. You will be responsible for improving outcomes and optimizing efficiency by leading product development across the care platform. Collaborate with leaders across various departments to build systems enabling the care team to serve more members effectively. This position also includes managing and growing a team of product managers. The ideal candidate will have extensive experience in product management and healthcare delivery innovation, along with a strong understanding of service design and complex workflows. The role requires a bias toward iteration and experimentation, and a commitment to measurable improvements in outcomes and efficiency.

Requirements

• Have 8+ years of experience in product management or equivalent experience in healthcare delivery innovation, clinical ops, or healthcare technology
• Have experience with service design, complex workflows, or care model redesign
• Know how to build for systems—not just features—and have comfort designing across human and software boundaries
• Are at the forefront of generative AI, building ahead of the curve to make the most of exponential improvements, turning capabilities like vector spaces, LLMs, core GPT capabilities, MCP and agentic flows into powerful systems for care teams
• Are a strong collaborator with clinicians, operators, and engineers alike
• Are excited to drive measurable improvements in outcomes, while also capturing improvements in gross margin, coach capacity and happiness through workflow and systems innovation
• Have a bias toward iteration and experimentation, with experience running lean pilots or A/B tests in complex environments

Responsibilities

• Define and evolve Virta’s care delivery product strategy—moving from today’s model to the next-generation platform that supports 10x scale
• Collaborate with Clinical and Operational leaders to bring strong product thinking to evolve our care model
• Build the systems and decision frameworks to drive delegation, automation, personalization, and new modes of care
• Lead and mentor a team of PMs to build intelligent workflows, decision support, internal tools, and patient-facing integrations that enable clinical scale while improving efficiency and outcomes
• Partner with Engineering, Design, Data, and AI teams to prototype, experiment, and launch solutions that shift our care curve
• Extend our care team facing AI and ML systems to continue to eliminate time spent on routine care, freeing our teams to focus on the powerful care team moments that change lives
• Accountable for care delivery product OKRs: clinical team efficiency, member retention, and health outcomes

Preferred Qualifications

• You put people first and take care of yourself, your peers, and our patients equally
• You have a strong sense of ownership and take initiative while empowering others to do the same
• You prioritize positive impact over busy work
• You have no ego and understand that everyone has something to bring to the table regardless of experience
• You appreciate transparency and promote trust and empowerment through open access of information
• You are evidence-based and prioritize data and science over seniority or dogma
• You take risks and rapidly iterate

Benefits

Remote work, flexible hours