Product Director

Summary

Join Unit4, a people-centric company delivering enterprise software, as their Director of Industry Product Management. This senior individual contributor role focuses on developing differentiated ERP capabilities for the professional services industry. You will define and maintain a comprehensive industry roadmap, translate industry workflows into product requirements, and champion the use of AI and automation technologies. Collaboration with cross-functional teams, including Product Marketing, Sales, and Customer Success, is crucial. The role involves direct engagement with customers and market research to inform product direction and execution. This position offers the opportunity to make a meaningful impact and shape the future of Unit4's offerings.

Requirements

• Experience in product management for enterprise SaaS platforms
• Deep understanding of professional services business models, including project-based delivery, utilization, billing, scheduling and compliance
• Strong ability to influence without authority and work cross-functionally in a matrixed environment
• Proven ability to translate complex industry needs into scalable product solutions
• Excellent communication, analytical, and stakeholder engagement skills

Responsibilities

• Define and maintain a comprehensive industry roadmap for professional services, aligned with customer needs, market trends, and regulatory requirements
• Translate industry-specific workflows and pain points into actionable product requirements across ERP modules
• Gather, document, and validate detailed product requirements based on customer interviews, market research, and regulatory analysis
• Champion the use of AI and automation technologies to deliver industry-specific differentiators that help clients innovate, drive efficiencies, and grow
• Identify opportunities to embed predictive analytics, intelligent workflows, and decision augmentation into professional services use cases to allow our users to focus on what matters
• Act as the industry voice in product planning conversations with horizontal product teams
• Collaborate with Product Marketing, Sales, and Customer Success to support evangelism of our product strategy, to assist with go-to-market strategies, enablement, and to drive customer engagement
• Engage directly with customers, partners, and industry experts to gather insights and validate product direction
• Monitor competitive offerings, market shifts, and compliance trends to inform product differentiation
• Contribute to discovery, validation, and launch activities in collaboration with UX, engineering, and operations teams
• Ensure industry-specific requirements are prioritized and delivered in alignment with platform capabilities

Preferred Qualifications

• Experience with ERP or PSA platforms
• Familiarity with mid-market services firms and their operational challenges
• Familiarity with in AI-driven or data-rich product environments

Benefits

• A culture built on trust - giving you the freedom and autonomy to be successful
• Balance - with our uncapped time off policy, remote working opportunities, and Global Wellbeing Days when the whole company can switch off and prioritize well-being
• Talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
• A commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet
• A safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4