Director of Quality

Summary

Join Dandy, a rapidly growing dental technology company, as their Director of Quality. Lead the development and execution of quality systems, ensuring all products meet the highest standards. Maintain MDSAP/ISO 13485 certification and collaborate with various departments to build scalable processes and foster continuous improvement. This hands-on leadership role requires strategic thinking, systems scalability expertise, and team building skills. The position involves building a winning team, ensuring adherence to standards, and translating customer expectations into industry-leading quality. Dandy offers a wide range of benefits, including healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off.

Requirements

• 10+ years of experience in Product Quality Assurance & Control, Process Engineering, and/or Manufacturing
• Bachelor’s degree in a relevant technical or scientific field (e.g., Engineering, Quality Assurance, Manufacturing, Biomedical Engineering, Life Sciences, or similar)
• Experience in a startup environment building a Quality Program at scale
• Willingness to travel up 50%, including internationally
• Willingness to roll up your sleeves and operate at a granular level when needed
• Intellectual curiosity and research abilities
• Understanding of ISO, Six Sigma, and and ASQ Certifications
• Demonstrated ability to evaluate new product opportunities by bringing internal stakeholders and existing/ new partners together

Responsibilities

• Serve as Dandy’s senior-most quality leader with end-to-end responsibilities delivering custom manufacturing quality at scale
• Build & support a complex operational system that includes supply chain, design, product, manufacturing, and partner/vendor relationship management
• Define quality for the company and put in place the agile systems, tools, and technologies to ensure each custom restoration meets the standard
• Collaborate with executive leadership to identify business priorities and rollout system improvements and new programs
• Build and bring the Quality strategic vision to life in order to meaningfully drive the business forward and accomplish our ambitious goals
• Maintain International Quality Certifications
• Iterate and improve the Quality Management System, transforming it from a regulatory requirement to a competitive advantage
• Build systems and processes for perpetual compliance
• Establish, refine, and document quality control standards, inspection methods, and testing protocols
• Establish and lead root cause analysis and corrective/preventive actions (CAPA) to address quality issues
• Define and track key quality metrics (defect rate, returns,rejection rate, etc.)
• Partner with Product and Operations to ensure design controls, manufacturing validation, and process capability
• Build and maintain a winning team: establish the right mix of industry experts, quality engineers, generalists, and managers to support our future growth and aspirations
• Ensure adherence to standards at every stage
• Owning custom design standards and adherence measurements
• Manufacturing & Automation QC strategies
• Supplier quality validation (materials and finished goods)

Preferred Qualifications

• Background in technical disciplines (e.g., engineering, QA, manufacturing, math, or physics)
• Experience in legal or regulatory leadership within international markets
• Familiarity with the dental, medtech, or healthcare industries

Benefits

• Healthcare
• Dental
• Mental health support
• Parental planning resources
• Retirement savings options
• Generous paid time off