Director Of Technical Documentation

Summary

Join Pulumi as our passionate Director of Technical Documentation! Educate our growing community on infrastructure as code best practices and Pulumi platform optimization for modern cloud infrastructure. You'll play a vital role in customer onboarding and scaling product usage, delivering high-quality technical publications. Your technical background will enable cross-functional collaboration with engineers, product managers, and sales teams. Lead documentation efforts across open-source and commercial product lines. This remote-first role, based in the US or EMEA, offers a challenging and collaborative environment with an elite team.

Requirements

• 3+ years in a software development environment
• Bachelor's degree in Computer Science or equivalent a plus
• Experience building and managing a team
• Demonstrable experience with technical writing for cloud and/or devops products, preferably in a start-up environment
• Familiarity with the content and voice needed to engage with the Open Source developer community

Responsibilities

• Produce high quality documentation, including code samples, for our API, website, sales collateral and open source communication
• Create the technical curriculum (e.g., tutorials, getting started) to get customers from a 100 to 400 level
• Edit, clarify, and proofread documentation written by others, and help non-writers improve their skills
• Develop and implement a voice that will be used across Pulumi documentation
• Collaborate with engineering, product management, marketing, and sales to prioritize, develop, and deliver product documentation
• Manage a team of technical writers and engineers

Preferred Qualifications

• Experience in one or more of the following technologies a plus: Languages: Go, JavaScript, TypeScript, Python, or C#
• Cloud Platforms: Docker, Kubernetes, Amazon Web Services, Microsoft Azure, Google Cloud Platform

Benefits

• Health (US Only) - We offer competitive medical, dental, vision, and supplemental insurance. It is free for our direct employees to be on our insurance
• Time Off - Unlimited personal time off (PTO). We ask that employees take at least 3 weeks off during the year in addition to the 13 US holidays we recognize
• 401K (US Only) - With employer match
• Parental Leave - 20 weeks paid parental leave for the birthing parent or primary caregiver, and 16 for non-birthing parent or secondary caregiver
• Remote-First - We are a 100% remote-first company with employees in nearly 20 states, and growing internationally; we encourage asynchronous communication and autonomy. We also provide an annual work from anywhere fund to help cover the employee costs of working remotely
• Professional Development & Growth - We encourage a lifelong learning mindset and every employee is given an annual professional development budget
• Equity - As a small but growing startup, we all act like owners and you will earn equity in the company
• Additional Funds - We offer employees a monthly wellness fund to be spent on anything physical and/or mental wellbeing related. We also provide a quarterly happiness fund to be used toward anything that makes our employees happy!