Director of User Experience

Summary

Join Onapsis, a rapidly growing cybersecurity company, as their Director of User Experience (UX). Lead and mentor the UX team, developing and implementing a comprehensive UX strategy across their suite of products. You will oversee user research, interaction design, prototyping, and testing, ensuring user-friendly and accessible experiences. Collaborate with various stakeholders to integrate UX design into the product development lifecycle. This remote role requires a Bachelor's degree in a related field, 8+ years of UX design experience (3+ in leadership), and a strong portfolio showcasing relevant skills. Onapsis offers competitive compensation, a comprehensive benefits plan, unlimited paid time off, and a unique, supportive work culture.

Requirements

• Bachelor's degree in Human-Computer Interaction, Interaction Design, or a related field
• 8+ years of experience in UX design, with at least 3+ years in a leadership role
• Proven track record of leading and managing UX teams, delivering successful UX strategies, and creating user-centered designs
• Deep understanding of user research methodologies, interaction design principles, and usability testing
• Strong portfolio showcasing a range of UX skills and demonstrating experience in designing complex applications (experience with enterprise software or technical products is a plus, especially in cybersecurity)
• Excellent communication, presentation, and interpersonal skills
• Ability to collaborate effectively with cross-functional teams
• Passion for creating user-friendly and accessible experiences
• Experience working in an Agile development environment

Responsibilities

• Lead and mentor the UX team, fostering a collaborative and innovative environment
• Conduct performance reviews, provide feedback, and support professional development
• Develop and implement a comprehensive UX strategy aligned with business goals and product roadmaps
• Define and champion UX best practices and standards across the organization
• Oversee user research activities, including user interviews, usability testing, surveys, and competitive analysis, to gain deep insights into user needs and behaviors
• Lead the design of intuitive and user-centered interfaces for our cybersecurity products, including web applications, mobile apps, and desktop software
• Collaborate with visual designers (or lead visual design if applicable) to ensure a consistent and compelling brand experience across all products
• Oversee the creation of prototypes, from low-fidelity wireframes to high-fidelity interactive mockups, for user testing and validation
• Work closely with product managers, engineers, and other stakeholders to ensure seamless integration of UX design into the product development lifecycle
• Ensure all products are designed with accessibility in mind, adhering to WCAG guidelines
• Define and track key UX metrics to measure the effectiveness of design solutions and identify areas for improvement
• Stay up-to-date on the latest UX trends, technologies, and best practices, particularly within the cybersecurity domain

Preferred Qualifications

• Master's degree preferred
• Familiarity with cybersecurity concepts and technologies is a strong advantage

Benefits

• A role in shaping the future of protecting the most critical applications that run the world's business and a career that grows as the company grows
• A unique culture of high achievement and teamwork
• Supportive and humble colleagues are some of the space's top problem solvers and innovators
• Financial security through competitive compensation and incentives
• A comprehensive benefits plan, including medical, dental, vision, disability, life insurance, and a 401K
• Unlimited paid time off
• Location: This is a remote role, candidates most be based in the US