Director, Organizational Change Management

Summary

Join the California Dental Association (CDA) as their Director, Organizational Change Management! This remote-first position, with occasional travel, offers a competitive salary ($180K-$220K) and a comprehensive benefits package. You will develop and implement change management strategies, identify and mitigate risks, collaborate with IT and business leaders, and ensure effective communication across the organization. The ideal candidate possesses a Bachelor's degree or equivalent experience, 3+ years in IT project/program management and organizational change management, and strong communication skills. Preferred qualifications include a PROSCI certification and experience with senior leadership. CDA values diversity and offers a supportive work environment.

Requirements

• Bachelor’s degree or equivalent work experience
• 3 years of experience in IT project management, IT program management AND 3 years of experience in IT Organizational Change Management, or IT leadership
• Experience building and delivering communications about complex technology processes or systems to every-day users
• Ability to understand business objectives and the current capabilities of technology in order to identify gaps and communicate gaps to IT professionals
• Experience partnering with organizational leaders to create and lead change management and communications strategy
• Strong understanding of change management principles, methodologies, and tools

Responsibilities

• Develops and implements change management strategies and plans that maximize user adoption and usage
• Identifies potential risks and anticipated points of resistance and develops specific plans to mitigate or address concerns
• Identifies tradeoffs and processes changes required for new system usage. Develops (or ensures development of) new processes and communicates to users
• Works collaboratively with business and IT leaders, translating business objectives into system architecture and selection of systems
• Collaborates regularly across the organization to understand business needs, priorities, and how technology can support the objectives
• Facilitates communication of business objectives to IT team members who can translate objectives into system requirements
• Tracks the completion of requests to ensure needs are met, follows-up to check on status and progress using the system, and gathers feedback to improve IT operations
• Serves as a business project manager to coordinate the completion of deliverables by cross-functional teams to meet deadlines and objectives
• Develops and executes communication plans to keep employees informed about upcoming changes and the reasons behind them

Preferred Qualifications

• PROSCI or other change management certification
• Experience working with senior departmental and organizational leadership

Benefits

• Remote and hybrid flexibility and technology to support remote work
• Generous time off program starting at 22 days of PTO and13 paid holidays (includes a floating holiday and winter closure)
• Highly competitive medical, dental and vision plans, including FSA and HSA account options
• 401(k) plans, with a generous match and safe harbor contributions upon eligibility
• Paid parental leave
• Wellness programs, including incentives and an In-Shape Family Fitness discount
• Opportunities for professional development, training and leadership skill-building
• Critical illness, accident, life, pet, short term and long-term disability insurance options
• Employee Assistance Program (EAP) for support navigating day-to-day challenges