Director, Practice Operations

Summary

Join Oscar as our Director of Practice Operations and oversee all operations for Oscar Medical Group, managing 100+ providers. You will lead a team, ensuring operational excellence and provider satisfaction. Responsibilities include strategic support, compliance, cross-functional leadership, process design, and budget management. The role requires extensive experience in practice management, team leadership, clinician collaboration, and revenue cycle operations. This is a remote position with flexible work options, offering competitive pay, benefits, and bonus opportunities. The ideal candidate will possess strong leadership skills and a proven track record of success in managing large-scale initiatives within a healthcare setting.

Requirements

• 10+ years of practice management experience, including operational oversight and team leadership, to include: 7+ years leading teams, with a strong focus on accountability and aligning outcomes to strategic goals
• 7+ years of direct experience collaborating with clinicians across various levels
• 5+ years of hands-on experience with multi-state medical licensing and advanced practice clinician supervision
• 5+ years overseeing revenue cycle operations, including billing, collections, and financial performance
• 5+ years of demonstrated success in developing and managing large-scale initiatives
• 5+ years of project management experience across cross-functional teams
• 3+ years of proficiency with Google Sheets and Google Slides, including use of formulas and visual reporting

Responsibilities

• Lead a team of subject matter experts, ensuring accountability for throughput and performance targets
• Establish clear structure and provide strategic support, enabling the team to focus on high-impact initiatives and maximize value to the practice
• Oversee all aspects of team operations, maintaining direct accountability for day-to-day execution
• Stay informed on evolving regulatory requirements to ensure ongoing compliance and readiness
• Act as an organizational cross-functional leader—aligning Clinical and Operational functions to create scalable, efficient, and cohesive processes that reflect Oscar’s broader strategic goals
• Design and implement foundational processes where gaps exist, setting the groundwork for long-term operational success
• Serve as a subject matter expert—identifying needs, proposing new tools or solutions, managing budgets, and leading successful implementation
• Compliance with all applicable laws and regulations
• Other duties as assigned

Preferred Qualifications

• Process improvement experience
• Virtual, Multi-State Practice Management experience

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements