Partner Operations Director

Summary

Join HackerOne as a Partner Operations Director and architect the foundation for the company's Partner Sales operations. Lead the design and execution of strategies to accelerate partner performance and drive alignment across various departments. Serve as a thought partner to senior leaders, translating go-to-market strategy into scalable infrastructure and operational rigor. Define and build a high-performing Partner Operations function from the ground up. This remote position offers flexibility while requiring periodic in-person interactions. The role involves creating and executing global Partner Operations strategies, developing frameworks for partner performance measurement, and acting as a strategic advisor to senior leaders.

Requirements

• 14+ years of experience in Sales/Revenue/Partner Operations, including strategic ownership of operational initiatives
• Demonstrated success building and scaling partner programs or operations functions in a fast-paced SaaS environment
• Proven ability to lead through influence and collaborate with C-level stakeholders
• Deep understanding of GTM strategy, pipeline dynamics, and partner sales motions
• Strong data acumen, with the ability to translate analysis into business action
• Experience with Salesforce and GTM tools; bonus for experience with partner platforms or ecosystems
• Strong executive presence and ability to lead with influence across multiple organizations

Responsibilities

• Create and execute the global Partner Operations strategy to support a high-performing Partner Sales function
• Develop frameworks for partner segmentation, performance measurement, pipeline health, and attribution modeling
• Support program builds alongside the VP of Channels to deploy a structure for healthy and continuous growth
• Act as a strategic advisor to senior leaders in Partner Sales, Revenue Operations, Finance and beyond
• Identify and resolve operational bottlenecks between cross-functional teams (e.g., quota setting, incentives, enablement)
• Build and own the Partner Operations roadmap, including systems, process design, and analytics strategy
• Influence tooling decisions and integrations related to partner performance and GTM alignment
• Potential to grow a team or lead cross-functional project teams
• Set up systems and tools to manage partner commissions, Marketing Development Funds, and other financial components in support of partner operations

Preferred Qualifications

Experience with partner platforms or ecosystems

Benefits

• Health (medical, vision, dental), life, and disability insurance
• Equity stock options
• Retirement plans
• Paid public holidays and unlimited PTO
• Paid maternity and parental leave
• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
• Employee Assistance Program
• Flexible Work Stipend