Disability Analyst

Summary

Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Requirements

• Three to five years’ experience in insurance or long term disability claim adjudication
• Post-Secondary Education (diploma, degree or certificate) is required in health sciences or related field, such as nursing, physical therapy, occupational therapy and exercise physiology or kinesiology
• CDMP (Certified Disability Management Professional) will be considered an asset
• A strong understanding of insurance principles and practices, industry standards, legal and contractual obligations, and claims investigation and assessment procedures
• Intermediate knowledge of Microsoft Office Suite applications
• Ability to deal effectively with all levels of internal and external stakeholders
• Ability to multi-task and work in a dynamic and fast paced environment demonstrating superior oral and written communication skills, in addition to solid organizational skills

Responsibilities

• Reporting to the Group Life and Disability Claims Manager, you’ll be responsible for: The core parts of your role will be to
• Key decisions and the development of specific case management plans on all long-term disability (LTD) and life waiver claims within an assigned caseload
• Reviewing and analyzing contractual and medical information on new LTD claims, while managing an ongoing block of active, complex LTD claims
• Engaging in professional interactions with members, affiliates, boards and other stakeholders, on a regular basis regarding decisions, rehabilitation opportunities as well as timely and efficient follow-ups to telephone end email communications
• Ensuring information is accurate and meets productivity, quality and service goals
• Providing regular ongoing education to members, affiliates, boards and other stakeholders, regarding LTD benefit processes and contractual requirements
• When required, attending and representing OTIP in examinations of discovery
• Working in partnership with the Rehabilitation Consultants to support members in their return to work efforts
• Working in partnership with Disability Benefits Coordinators to obtain claim information, ensuring benefit payments are accurate and approvals and terminations are processed in a timely manner
• Utilizing internal and external resources, such as medical consultants, lawyers, vocational and functional rehabilitation specialists, WSIB assessors and technical experts, as necessary, to progress files forward to resolution

Benefits

• Rewarding salary and bonuses that truly value your dedication
• Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement