Dispatcher Manager

Summary

Join our rapidly growing team as a Logistics Coordinator! This role requires strong multitasking, organizational skills, and attention to detail. You will communicate with independent contract drivers, plan loads, provide updates, ensure safety compliance, negotiate rates, and manage paperwork. Superior leadership and communication skills are essential. The position offers remote work and a supportive team environment.

Requirements

• Possess a personable personality with the ability to multitask in an ever-changing environment
• Be proficient with technology
• Demonstrate a strong sense of leadership with an ability to be empathetic
• Possess problem solving skills in helping to find solutions to the daily challenges our drivers face
• Demonstrate a strong competitive nature while maintaining a teamwork attitude
• Be driven to achieve goals and help achieve record results month over month
• Be highly organized in an extremely fast paced environment with exceptional attention to detail
• Possess excellent communication skills

Responsibilities

• Communicate with drivers through multiple forms of media: text, phone, email, etc
• Strategically plan loads and direct drivers on loads while minimizing cost to the driver and ensuring on time delivery to the customer
• Provide daily and accurate updates of location and ETA’s to colleagues so that we provide a top tier level of communication to our drivers and customers
• Work with drivers to make sure all safety and compliance measures are followed under the standards set forward by the DOT/FMCSA
• Negotiate with drivers on specific lanes that ensure the drivers are profitable as well as the company
• Ensure at the end of each delivery all required paperwork is accurately submitted and entered into the transportation management system, thus taking ownership that the driver is paid timely and accurately, and the load is ready for invoicing
• Work with a growing and thriving Driveaway company to help maintain a great culture for our office staff, drivers, and customers
• Build great relationships with multiple personalities across our driver base and help cultivate a driver first culture

Preferred Qualifications

Have 1 year of dispatching experience

Benefits

• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team