Document And Data Specialist

Summary

Join Procore's Levelset Document Control Team as a Document & Data Specialist! You will process and manage documents in multiple software systems, ensuring accurate and timely county recording. Partner with the team and Customer Success to guarantee customers receive what they've earned. This role requires strong communication, writing, and attention to detail, contributing to efficient lien rights and payment processes. The position is based in Heredia, Costa Rica, and reports to the Document Control Manager. You'll be responsible for handling documents from various sources, troubleshooting issues, and providing internal support. Success in this role demands adaptability and a proactive approach to learning new processes.

Requirements

• High School Diploma or GED
• Fluent English speaker
• Highly proficient in grammar and punctuation, with strong attention to detail in written communication
• Excellent communication and collaboration skills
• Self-starter enthusiastic about growth with an ability to adhere to deadlines and deliverables
• Adaptability and resourcefulness

Responsibilities

• Process documents that need to be generated, and sent for recording
• Retrieve documents sent for electronic recording and complete any necessary next steps accurately and efficiently
• Process all customer documents sent through USPS mail, electronically, with a keen eye for any important details
• Monitor unreturned documents and contacting US County offices to troubleshoot any potential issues
• Provide WOW-worthy internal support to help our other departments needing information on document control
• Make complex things simple by learning new processes and adapting to updates quickly