Document Controller

Summary

Join Turner & Townsend's Infrastructure Digital business as a Document Controller. This role involves managing Common Data Environments (CDEs) and Electronic Document Management Systems (EDMS), ensuring document quality control, and facilitating project communication. Responsibilities include user account management, compliance monitoring, information package assembly, and providing CDE guidance and training. The ideal candidate will have 2+ years of experience with industry-leading CDE software and a working knowledge of ISO 19650. Excellent organizational skills and the ability to work remotely are essential. Desirable skills include experience with EDMS workflows and working in a site environment.

Requirements

• Experienced Document Controller with 2+ year’s relevant experience in industry leading CDE software
• A working knowledge of the standards which define ISO 19650 Information Management
• Expert user level experience using at least one of the following: Aconex, ViewPoint/4P, Asite, Bentley Projectwise
• Ability to work remotely with support
• Excellent organisation skills
• Ability to stay on focus and carry out tasks in a timely and accurate manner
• Migrating data between systems
• Uploading and cataloguing documents
• Gaining an understanding of the services being offered by the team and seek to more effectively communicate with clients and external organisations
• Developing excellent working relationships with the client and contractors/consultants involved in the provision of services

Responsibilities

• Management of CDE / EDMS – Undertake day to day user account management
• Respond to ad-hoc requests from users to move or rename any incorrectly uploaded file / document
• Document Quality Control - Compliance monitoring of incoming and outgoing documents into the system, making sure that documents are in the correct format and with the correct metadata
• Project Communication – Management of project related mail and correspondence and RFI’s via the system
• Information Packages - Support the assembly of information packages and check package completeness during design review and approval process to the relevant person and report on adherence to timescales form a defined standard
• Provide CDE Guidance and maintain training log – Organise training sessions for new users and refresher training for existing users. Provide guidance of file naming protocols. Create and maintain training logs
• Maintain Container Configuration & Workflows – Undertake regular checks on file / document links across the system and fix as required. Undertake regular checks of file / document workflows and release / move-on any locked workflows
• Maintain User Directories, IM Protocol and File naming protocol – Update and maintain the user access matrix, IM and File naming protocols to reflect new projects and users of the system
• Respond to ad-hoc requests relating to document management/CDE – Provide ad-hoc advice and guidance on use of the CDE \ EDMS system and associated user guides and policy documents
• Support the configuration and implementation of client CDE / EDMS
• Interfacing with BIM standards, processes and 3D models and data within the CDE / EDMS

Preferred Qualifications

• Experience in engaging with stakeholders to analyse and define changes to an EDMS to accommodate changing project requirements
• Use of workflows within an EDMS
• Experience working in a site environment an advantage
• Willing to learn and become proficient in Information Management

Benefits

• We provide a great place to work, where each person has the opportunity and voice to affect change
• We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance