Documentation Engineer

Summary

Join Ditto's mission to revolutionize decentralized networking! As a Documentation Engineer, you will craft exceptional developer experiences by creating clear, elegant, and technically accurate documentation for Ditto's SDKs, APIs, and networking stack. You'll collaborate with engineers and customer-facing teams, manage documentation projects, and embrace new technologies like large language models. This remote role requires at least five years of experience in technical writing or a related field, strong communication skills, and proficiency in Markdown and Git. You'll focus on developer accessibility and engagement, ensuring documentation is comprehensive and easy to understand. This position is perfect for someone passionate about software engineering and networking, eager to shape the future of decentralized systems.

Requirements

• Bring at least five years of experience as a Technical Writer, Developer Experience Engineer, Documentation Engineer, Software Engineer or related role, with a proven track record of creating impactful developer-facing documentation
• Know what good looks like for developer-facing documentation through hands-on experience
• Excel in communication and collaboration with a strong command of the English language
• Experience maintaining documentation websites
• Experience working with large language models (e.g., GPT, Claude)
• Proficient in Markdown and Git
• Able to create a basic mobile application in at least one of the following languages (multiple is preferable): React Native, Flutter, Kotlin, and Swift
• Familiar with SQL, GraphQL, or NoSQL query languages
• Familiar with HTTP APIs and command line tools

Responsibilities

• Develop and update technical documentation, focusing on the Ditto SDKs and Ditto Server APIs
• Review and refine documentation and code examples for clarity and correctness
• Incorporate feedback from customer-facing engineering teams to improve content relevance and help customers succeed when integrating Ditto
• Manage your projects in coordination with the team, owning the overall documentation strategy
• Embrace new products and processes, such as large language models (e.g., GPT, Claude), sharing knowledge and driving documentation quality and innovation
• Focus on putting developers first, ensuring documentation is accessible and engaging
• Quickly adapt to new domains, learning and articulating complex concepts into clear, comprehensive content
• Proactively maintain and improve the documentation website itself

Preferred Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field
• Experience using model context protocol and prompt engineering
• Writing Sample: Please send a link or attach a portfolio highlighting public documentation you’ve worked on

Benefits

• Competitive salaries
• Stock options
• Medical, dental, vision, life, and disability coverage
• Flexible spending account (FSA)
• Flexible vacation policy
• 401(k) plan