Duty Manager

Summary

Join Anantara, a luxury hospitality brand, as a Hotel Ambassador, where you will be responsible for maximizing guest experience and satisfaction by coordinating all hotel operations. You will ensure team members are knowledgeable about hotel products and services, monitor arrivals, and handle guest requests and reservations efficiently.

Requirements

• College degree in hotel management or related field
• Previous experience in Front Office
• Strong communication skills
• Familiar with Front Office Systems
• Fluent in English both verbal and written

Responsibilities

• Take care of guests and team members by coordinating all operations of the hotel
• Ensure all team members are up to date with the current knowledge of all the hotel products and services including room types, rates, facilities, food and beverage outlets, spa and health club
• Monitor all arrivals, ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible

Benefits

Remote Location