E-commerce Consultant

Summary

Join Orium, a leading composable commerce consultancy, as a Consultant, E-commerce! Leverage your expertise in e-commerce strategy, technology, and operations to guide enterprise clients. You will act as a trusted advisor, leading workshops, recommending platforms, and ensuring seamless execution of digital transformation initiatives. This role requires 8+ years of experience in e-commerce platforms and a strong understanding of omnichannel strategies. You will contribute to sales opportunities and thought leadership initiatives. Orium offers a remote-first work environment with flexible hours and various benefits, including professional development opportunities and comprehensive health coverage.

Requirements

• 8+ years experience in e-commerce platforms and digital commerce ecosystems, with experience in platform implementation, integration, and optimization
• Prior experience working at a retailer in an e-commerce, digital operations, or technology role, with a strong understanding of omnichannel strategies and customer experience best practices
• Expertise in consulting and discovery—skilled in defining requirements, leading workshops, and helping clients navigate project scope, budget, and timelines
• Several years of experience in product and/or project management, ideally within a consulting or professional services environment
• Strong leadership and communication skills, with the ability to collaborate effectively with executive stakeholders
• Excellent presentation and interpersonal skills, with experience managing senior-level client relationships and facilitating strategic discussions

Responsibilities

• Act as a functional specialist and subject matter expert (SME) on e-commerce strategy, platform selection, and implementation projects
• Serve as the main point of contact for clients, including working with executive stakeholders, building trust and facilitating discussions to deeply understand their business needs
• Lead discovery sessions to define project scope, uncover business requirements, and proactively address platform capabilities and limitations
• Facilitate workshops and on-sites to align on project KPIs, roadmap planning, and change management strategies
• Develop key client deliverables such as functional requirements, solution roadmaps, implementation plans, and backlogs
• Lead executive stakeholder meetings and support solutioning discussions during project execution
• Provide SME support for e-commerce sales opportunities, contributing to proposals, project estimations, and client presentations
• Research and refine methodologies for modern e-commerce ecosystems, staying updated with certifications in key composable platforms
• Collaborate with technology partners (e.g., commercetools, Contentful, Algolia, Bloomreach, etc.) to develop joint thought leadership initiatives such as whitepapers, webinars, and industry events

Preferred Qualifications

Experience with composable commerce, headless CMS, or specific platforms such as commercetools, Contentful, or Algolia

Benefits

• Enjoy a flexible schedule of full-time hours. As a remote-first organization, we care about the work you do, but it’s up to you to choose where and how you do it
• Explore ongoing opportunities for professional development: training, conferences, certifications, and in-house peer mentorship
• Experiment with new techniques, wear multiple hats and learn about new disciplines
• Pursue independent projects, explore new ideas, and challenge yourself in your field with dedicated “Awesome time” (self-directed professional development) annually and quarterly training budgets
• On top of standard medical and dental coverage, we offer benefits like a parental leave top-up plan, an EAP, mental health coverage, virtual healthcare and a minimum vacation policy
• Our Toronto HQ is a modern, ergonomic space complete with hotelling standing/sitting desks available and an open-concept social atmosphere
• Additional perks are available including in-house mindfulness sessions, remote group get-togethers, and more!