eCommerce Logistics Manager

Summary

Join eJam as our Logistics Manager and oversee all aspects of our logistics operations, including fulfillment and inventory management across various channels. This pivotal role coordinates inbound and outbound logistics, ensuring efficient operations and optimal inventory movement. You will manage a team dedicated to specific logistics areas and a vendor partnership for retail operations. The ideal candidate will have a Bachelor's degree in a related field and at least 8 years of experience in logistics or supply chain management, with proven expertise in managing third-party logistics providers. This fully remote position offers a competitive salary, annual performance bonus, and paid time off.

Requirements

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field
• Minimum of 8 years of experience in logistics or supply chain management, with at least 3 years in a management role overseeing complex logistics operations
• Proven expertise in managing third-party logistics providers and complex distribution networks including DTC and retail channels
• Strong leadership skills with experience managing teams and external vendors
• Excellent strategic planning and organizational abilities, with a strong focus on system efficiency and customer satisfaction

Responsibilities

• Oversee Fulfillment and Inventory Management: Manage third-party logistics providers for direct-to-consumer, FBA, retail drop-ship, and in-store fulfillment programs
• Coordinate Inbound Freight: Oversee all aspects of inbound freight, both domestic and international, to ensure timely and cost-effective delivery
• Team Leadership: Manage a logistics team of three, with specific focus areas in inbound freight, DTC fulfillment, and movement to FBA, ensuring high performance and development
• Vendor Management: Work closely with vendors to manage retail fulfillment, ensuring compliance with service level agreements and performance metrics
• Strategic Planning and Meetings: Participate in key meetings such as annual planning, quarterly planning, vendor KPI reviews, daily stand-ups, new product launches, and customer/channel launches
• Optimize Logistics Operations: Drive initiatives for capacity planning, market expansion, and enhancing the customer experience through optimized logistics strategies

Preferred Qualifications

• Advanced degree or relevant certification (e.g., CSCP)
• NetSuite experience

Benefits

• Salary: $3,700-$4,200 per month USD depending on experience
• Fully remote
• Annual performance bonus of up to 10% of salary
• Vacations & Holidays