E-Commerce Partnership Manager

Summary

Join C.A. Fortune as an E-Commerce Partnership Manager and manage a portfolio of clients' daily activities on Amazon.com, ensuring their success and growth. Lead strategy sessions, business reviews, and operations meetings, coordinating tasks among team members. Directly manage clients' brands and portfolios, developing and executing digital shelf and merchandising strategies. This fully remote role (hybrid if local to Chicago) requires less than 10% travel. The ideal candidate will have at least 3 years of Amazon experience, strong communication and analytical skills, and a proven ability to manage multiple brands. C.A. Fortune offers a family-first environment with a healthy work-life balance and various benefits.

Requirements

• At least 3 years of experience working with Amazon
• Experience with a major retailer (Brick & Mortar or Online)
• Experience partnering with Amazon and working with Seller Central and Vendor Central platforms
• Experience with Amazon's advertising portal (i.e. budgeting and advertising spend)
• Strong knowledge of the consumer products industry (specifically food products)
• Strong communication skills, ability to clearly articulate complex concepts/processes in a concise manner, including strong attention to detail and proofreading skills
• A demonstrated competency in multi-tasking and problem-solving with focus on meeting deadlines
• Strong analytical and strategic thinker; can turn self-developed strategies/efficient processes into execution
• Bachelor’s Degree and/or similar industry experience
• Proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, SharePoint)

Responsibilities

• Direct management of clients’ brands and portfolio with responsibility for: Ecommerce strategy development across the channel to ensure product availability, content, customer acquisition, and retention
• Amazon digital shelf creation & optimization, assortment recommendations, pricing, merchandising, Amazon Advertising strategy & execution, 1P & 3P selling
• Work with clients to identify, track, and report on KPIs
• Help clients navigate relationships and meetings with Amazon Vendor Managers
• Manage clients’ vendor and seller accounts, including catalog and content updates, merchandising, data accuracy, and submissions to Amazon support
• Lead onboarding of new clients and new product launches in Vendor and Seller Central
• Engage internal insights team to deliver client reporting and data needed to make key business decisions
• Analyze client reporting and develop insights that lead to action to drive growth
• Ongoing project management to drive client success. Tracking progress and coordinating client updates to ensure critical timelines are met
• Identification of issues and troubleshooting solutions with Amazon support including operational issues that may cause delays in shipments
• Participation in key client strategy meetings
• Work with distributors and other 3P logistics providers to provide solutions for clients to sell any product via Amazon platforms

Preferred Qualifications

• Client Management and/or E-comm agency experience strongly preferred
• Experience managing multiple brands on Amazon
• Prior CPG experience selling on Amazon
• Familiarity with both Seller Central and Vendor Central platforms
• Experience with Instacart
• Digital curiosity and are a continuous learner

Benefits

• 16 days of PTO
• 11 paid company holidays per year
• 2 paid volunteer days per year
• 3 months fully paid parental leave (regardless of gender)
• Medical, dental, and vision
• Paid company life insurance
• 401k with company match
• Summer hours (half day Fridays from Memorial Day through Labor Day)